Benchmark Spa Provider in Stevenson, Washington
Benchmark’s company culture is central to our management philosophy. The company’s stated purpose is “to provide an entrepreneurial environment where determined people dare to create, share, and build futures.
To be the “benchmark” by which all others are judged takes passion, courage, and dedication. We invite you to explore our extraordinary offering of unique opportunities, all with a common goal of providing an unforgettable journey.
Job Description Summary:
The Massage/body/hydrotherapy Technician will perform massage, body and hydrotherapy treatments, and provide personal attention to each guest.
Welcome all guests and fellow associates with a warm, sincere, prompt greeting.
Maintain confidentiality of all proprietary and guest information.
Arrive for work on time, properly dressed and ready to represent the Spa with the utmost in professionalism.
Administer massage and other body treatments, based off of menu offerings, to Spa guests.
Ensure all services begin and end on time, and confirm that you have the correct guest at all times.
Maintain supply and treatment areas as directed.
Maintain the cleanliness and neatness of the massage and body treatment areas and spa facilities as directed by managers.
Attend all training and department meetings as directed by supervisors.
Tour guests through the spa assisting them with special requests and provide hospitality services as needed (such as water, tea service, food orders, etc.).
Report equipment failures or maintenance issues promptly.
Maintain a thorough understanding of spa and resort programs and services and act as an ambassador for the resort with each guest.
Alert Spa management to potential problems or concerns as they relate to guests or staff.
Promote positive guest relations by providing prompt, courteous and efficient service and effectively resolving complaints in a timely manner.
Project a calm demeanor, even in the most stressful situations.
Must be available to work a flexible schedule including weekends and holidays.
This position requires a minimum formal education of a high school diploma or equivalent and a minimum of one year job-related experience.
Proficient in all components of massage therapy, e.g. anatomy, physiology, body mechanics and various types of massage and body treatments.
License, Registration, and/or Certification required: State or National certification in Massage Therapy.
Excellent communication skills
Essential duties require long periods of standing as well as frequent reaching and bending.
Performing treatments requires the use of fine and gross motor skills as well as the application of pressure (through pushing and pulling).
Must be able to frequently lift and carry items up to 20 pounds and occasionally items up to 50 pounds.
Employee is always required to wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
BENCHMARK®, a global hospitality company, is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. In addition to the company’ iconic Benchmark Resorts & Hotels portfolio, the Gemstone Collection is a distinctive luxury portfolio of independent hotels & resorts in highly preferred destinations.
BENCHMARK’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with exceeding ownership and stakeholder performance expectations. The combined portfolios feature nearly 70 unique and distinctive properties domestically and internationally. The company leadership and valued employees are passionately committed to delivering the industry’ most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience.
BENCHMARK’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with the Benchmark Conference Centers® mark of meeting excellence. www.benchmarkglobalhospitality.com