Job Information
National Lutheran Communities & Services AM Lead Server in Staunton, Virginia
We are seeking a passionate and dedicated Lead Server to join our National Lutheran Communities & Services family in Staunton, VA. In this critical role, you will make a positive daily impact on our residents' dining experience.
Job Overview
As our Lead Server, you will be responsible for creating a welcoming, warm environment that ensures our residents feel valued and cared for during every meal service. You will supervise our dining team, manage service operations, and directly contribute to the quality of life for our community members.
Key Responsibilities
Supervise and support dining service team members
Ensure exceptional customer service for residents and guests
Manage dining room setup and maintenance
Take and accurately process food and beverage orders
Handle payments and financial transactions efficiently
Train and mentor junior servers
Maintain a positive, professional demeanor
Requirements
A minimum of one years experience working in the dining room is required
Must be able to read, write, speak and understand English
Must have the ability to receive and follow instructions, and communicate clearly with residents, guests and other team members
Must have manual dexterity
Ability to work in a fast-paced environment
Experience in high volume meal service is preferred
Computer skills helpful, with the ability to learn and use proprietary software as required
Demonstrated excellent customer service skills
Benefits
Culture makes all the difference in an organization. That’s why we strive to maintain a culture of transparency, empowerment, and teamwork. National Lutheran Communities & Services is purposeful in embracing a diverse and inclusive culture where everyone can be their authentic self. We also offer a variety of benefits and perks that help promote work-life balance, such as:
Competitive salary
Next day pay
Flexible scheduling
Mileage reimbursement
Up to $4,000 in tuition reimbursement annually
Qualified employer for Public Service Loan Forgiveness (PSLF)
Earn up to 5 Weeks of PTO in your first year
403(B) retirement plan with employer matching
Medical, dental, and vision plans
Life and disability insurance (employer paid)
Pet insurance
Team member recognition program
Discounted team member meals
Opportunities for career development