Experience Inc. Jobs

Job Information

EDSI Solutions Business Services Manager in Staten Island, New York

Salary $75,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the Business Services Manager position is for you!

We are seeking a dynamic and team-oriented individual to join our spirited team!

As the Business Services Manager for the Staten Island Workforce1 Career Center (SIWF1CC), you will manage a team of Account Managers to build business relationships with businesses across Staten Island that employ more than 75 employees. Specific focus will be on businesses within the following sectors: Retail Trade; Professional, Scientific, and Technical Services; Accommodation and Food Services; Information; Arts, Entertainment, and Recreation; Administrative and Waste Support Services; Finance and Insurance; Healthcare (non-clinical); and Social Assistance. A successful Business Services Manager will lead and support the Account Managers to ascertain the hiring needs of the employer and attain a commitment to fill a specific position(s) during an agreed upon timeframe utilizing the SIWF1CC’s recruitment services. This position requires a combination of both in-office activities and in-field business-to-business engagement.

Successful Elements:

  • Implement strategies to develop relationships with local businesses and attain a commitment(s) from the employer(s) to fill their vacancies using the Workforce1 Career Center System

  • Maintain and grow existing relationships with our portfolio of businesses to assess additional needs, attain feedback, cross-sell, and promote exclusivity

  • Work collaboratively with center leadership, operations, and marketing teams to build awareness and interest in Workforce1 recruitment services

  • Supervise Account Management team as they generate and submit job orders by effectively and accurately documenting employer information, position-specific job descriptions, number of openings, timeframe to fill, and any other detail that will lead to successful job placement

  • Ensure employer information is entered into appropriate databases in a timely manner and monitor for compliance with funder (NYC Department of Small Business Services) guidelines

  • Coordinate the delivery of recruitment services with the Recruitment Services Manager and ensure successful fulfillment of job orders with the SIWF1CC Recruitment team

  • Confirm the fulfillment of job orders by attaining a written confirmation from the employer(s)

  • Pitch, close, and schedule on-site, virtual, and off-site recruitment events

  • Provide, as required, target estimates/goals and weekly, monthly, and quarterly progress reports

  • Maintain organized database of clients and keep detailed documentation of all contacts, engagements, re-engagements, cold-calls, targets, leads, and conversions

  • Lead quarterly and yearly sales forecasting as well as the creation of business development and employer outreach plans

  • Develop and maintain subject matter expertise in assigned sectors and subsectors

  • Share information with appropriate staff and/or funding agencies

  • Define the teams’ Key Performance Indicators (KPI’s) on a weekly, monthly, and annual basis and ensure they are met

  • Ensure team and center goals are achieved

Required Experience:

  • Ability to prioritize tasks

  • Attention to detail in documenting visits and contacts

  • Expertise in planning and implementing sales strategies

  • Experience in customer relationship management

  • Experience managing and directing sales team

  • Demonstrated telephone, computer, and written communication skills

  • Ability to maintain flexibility, as required, to meet the needs of the contract or funder

  • Sales or marketing experience preferred

  • Strong knowledge of Microsoft Office programs

Required Education:

  • Bachelor’s degree in business or related field required

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

Requisition ID: 2023-1947

FLSA Status: Exempt

External Company Name: EDSI Solutions

External Company URL: www.edsisolutions.com/

Street: 120 Stuyvesant Place

Telecommute: No