Job Information
EDSI Solutions Business Services Manager in Staten Island, New York
Salary $75,000 year
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the Business Services Manager position is for you!
We are seeking a dynamic and team-oriented individual to join our spirited team!
As the Business Services Manager for the Staten Island Workforce1 Career Center (SIWF1CC), you will manage a team of Account Managers to build business relationships with businesses across Staten Island that employ more than 75 employees. Specific focus will be on businesses within the following sectors: Retail Trade; Professional, Scientific, and Technical Services; Accommodation and Food Services; Information; Arts, Entertainment, and Recreation; Administrative and Waste Support Services; Finance and Insurance; Healthcare (non-clinical); and Social Assistance. A successful Business Services Manager will lead and support the Account Managers to ascertain the hiring needs of the employer and attain a commitment to fill a specific position(s) during an agreed upon timeframe utilizing the SIWF1CC’s recruitment services. This position requires a combination of both in-office activities and in-field business-to-business engagement.
Successful Elements:
Implement strategies to develop relationships with local businesses and attain a commitment(s) from the employer(s) to fill their vacancies using the Workforce1 Career Center System
Maintain and grow existing relationships with our portfolio of businesses to assess additional needs, attain feedback, cross-sell, and promote exclusivity
Work collaboratively with center leadership, operations, and marketing teams to build awareness and interest in Workforce1 recruitment services
Supervise Account Management team as they generate and submit job orders by effectively and accurately documenting employer information, position-specific job descriptions, number of openings, timeframe to fill, and any other detail that will lead to successful job placement
Ensure employer information is entered into appropriate databases in a timely manner and monitor for compliance with funder (NYC Department of Small Business Services) guidelines
Coordinate the delivery of recruitment services with the Recruitment Services Manager and ensure successful fulfillment of job orders with the SIWF1CC Recruitment team
Confirm the fulfillment of job orders by attaining a written confirmation from the employer(s)
Pitch, close, and schedule on-site, virtual, and off-site recruitment events
Provide, as required, target estimates/goals and weekly, monthly, and quarterly progress reports
Maintain organized database of clients and keep detailed documentation of all contacts, engagements, re-engagements, cold-calls, targets, leads, and conversions
Lead quarterly and yearly sales forecasting as well as the creation of business development and employer outreach plans
Develop and maintain subject matter expertise in assigned sectors and subsectors
Share information with appropriate staff and/or funding agencies
Define the teams’ Key Performance Indicators (KPI’s) on a weekly, monthly, and annual basis and ensure they are met
Ensure team and center goals are achieved
Required Experience:
Ability to prioritize tasks
Attention to detail in documenting visits and contacts
Expertise in planning and implementing sales strategies
Experience in customer relationship management
Experience managing and directing sales team
Demonstrated telephone, computer, and written communication skills
Ability to maintain flexibility, as required, to meet the needs of the contract or funder
Sales or marketing experience preferred
Strong knowledge of Microsoft Office programs
Required Education:
- Bachelor’s degree in business or related field required
Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!
Requisition ID: 2023-1947
FLSA Status: Exempt
External Company Name: EDSI Solutions
External Company URL: www.edsisolutions.com/
Street: 120 Stuyvesant Place
Telecommute: No