Experience Inc. Jobs

Description We are offering a contract to permanent employment opportunity for a Deployment Engineer in the Healthcare/NHS industry, located in STAMFORD, Connecticut. The Deployment Engineer will be involved in a variety of tasks, including troubleshooting software issues, providing technical support, managing service incidents, and maintaining accurate records.

Responsibilities:

• Provide technical support for Windows 10/11 and Office 365 in a network environment, ensuring smooth operation of workstations.

• Install and configure computer software on workstations, ensuring optimal functionality.

• Handle phone-based, user-facing and remote technical support, also via email and Teams instant messaging.

• Utilize call tracking software to manage service incidents, service requests, vendor information, and asset management.

• Regularly review event, security, and other logs for suspicious activity or potential problems.

• Troubleshoot, diagnose and resolve desktop, laptop, printer, phone and application related problems to minimize downtime.

• Install and configure Anti-virus software and device encryption and other software either via Cloud Technologies, Dell Technologies, or manually as applicable.

• Document administrative procedures and configurations for backup disaster recovery, and prepare system documentation to accurately reflect the existing environment.

• Work independently or as a team on complex tasks, demonstrating strong problem-solving skills.

• Manage the Service Desk/Asset Management system, ensuring inventory is up to date and current. Requirements • Proven experience as a Deployment Engineer in the Healthcare/NHS industry

• Proficient in Cloud Technologies and Database management

• Familiarity with Dell Technologies and IBM systems

• Experience with EO/IR systems and AB Testing methodologies

• Demonstrated ability to manage Active Directory

• Proficient in Backup Technologies and Computer Hardware

• Strong knowledge of Configuration Management

• Ability to troubleshoot and resolve issues efficiently

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Commitment to continuous detail oriented development and learning new technologies

• Bachelor's degree in Computer Science, Information Technology, or related field. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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