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Harborside Corp dba Bolongo Bay Beach Resort Restaurant Floor Manager in St Thomas, Virgin Islands

Resort Restaurant Floor Manager Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there's no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it's what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands. Bolongo Bay Beach Resort is seeking a full-timeResortRestaurant Floor Manager. Department: Food and Beverage Reports to: Food and Beverage Manager Job Status: Full-time Job Summary: TheResort Restaurant Floor Manageris at the forefront of customer service and hospitality for the resort and is responsible for overseeing and directing daily operations of the Iggie's Oasis Restaurant as well as supervising and directing staff and delivering prompt, efficient and friendly service to guests. Duties and Responsibilities - Supports the entire Food and Beverage operation by acting as a liaison between the Front and Back of the house - Reads and makes daily entries in the logbook to coordinate communication between shifts and management - Manages, trains, supervises, schedules, evaluates, and disciplines staff - Ensures compliance with health and safety regulations - Provides customer service, answers customer questions, and addresses complaints - Oversees the balancing of POS, records income and expenditures, and monitor's inventory - Ensures workspace is always clean and free of debris - Greets and treats guests cordially and respectfully - Adheres to proper service standards []{style="font-family "}