Job Information
Hussmann Corporation Lead Service Technician in St. Rose, Louisiana
Overview
Lead a team of service technicians based upon a specified demographic area or project/customer assignment to respond the customer’s need for service and maintenance of equipment through maintenance, diagnosis and repair of refrigeration, heating & air-conditioning system commonly installed in supermarkets, convenient stores and cold storage facilities.
Responsibilities
Partner with Service Coordinator/Dispatcher to assess potential system issues based upon customer information and assign tasks accordingly. Liaison between the office, service, and install to promote greater continuity between departments.
To perform prescribed, routine maintenance procedures on supermarket refrigeration system and self-contained temperature-controlled merchandisers.
Maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities.
Survey new customer sites and assist in quoting service and maintenance. Development and maintenance of excellent customer relations.
Provide technical support, guidance, and training to Service Technicians at all levels.
Implement pertinent training and provide opportunities for ongoing professional development for technicians.
Intrinsically involved with screening, interviewing and hiring new technicians.
Additional responsibilities as assigned.
Qualifications
Formal Education Requirement:
Required Level: High School/GED and Completion/Certification from an HVAC-R Technical School or 7 years of experience in HVAC or HVAC-R
Preferred level: Technical Degree
Minimum Years of Experience Necessary: 10 year min experience with Tech Degree
Additional Information:
Must have a Valid Driver’s License and maintain a safe driving record accordance with the Fleet Policy.
Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period.
Must have excellent verbal and written communication skills, detail orientated and highly motivated.
Must have strong mechanical aptitude.
Must be able to work nights and/or weekends as required.
Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC is preferred.
Strong leadership and business acumen.
EPA Certification.
EPA 608 Universal Certification.
Superior decision-making ability and paperwork skills.
Must have excellent verbal and written communication skills, detail orientated and highly motivated.
Able to schedule work for other technicians.
Able to correctly teach all the previously listed items.
About Hussmann:
Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.
Our organization offers benefits that are the best fit for you at every stage of your career:
Comprehensive Insurance Plans: Health, Dental, and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more.
Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.
REQ-147350