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At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

SUMMARY

The Senior Program Manager will facilitate and lead strategic initiatives for large multi-faceted projects which may be customer/division specific or companywide. Provides management and guidance to multi-functional project teams and/or other Project or Program Managers. Manages and enhances customer relationships. Provides full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects. Supports development and execution of organizational change management capability across the organization

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Ensures program team alignment to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.

· Ensures all project requirements and/or objectives are correctly gathered, understood and properly translated for execution.

· Manage multi-functional teams and/or other Project or Program Managers to ensure dependencies, risks and timelines are synchronized and thoroughly communicated across workstreams.

· Collaborates with customer (internal or external) from requirements gathering through product acceptance stages.

· Aligns the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.

· Provides guidance and motivation to project teams to successfully achieve project goal and corporate initiatives

· Communicates project objectives in terms of overall strategic business objectives.

· Serves as interface with customers, vendors, stakeholders and project sponsor(s)

· Devises creative solutions to critical customer and user needs.

· Manages development of project plans with focus on achievement of project goals and corporate initiatives, including project-specific Key Performance Indicators (KPI’s) or metrics.

· Monitors projects' Key Performance Indicators (KPI) and manages the work within scope, quality, time and cost constraints.

· Obtains and summarizes current project information and milestone status versus project performance baseline.

· Drives project/program tasks to completion in accordance with the project schedule.

· Coordinates the efforts of the team to develop an integrated project plan and risk analysis with action plans to mitigate the risks.

· Manages resource capacity and time tracking allocated to enterprise-level project.

· Performs Financial Management and analysis of costs for enterprise-level projects and programs including Capital Expenditures Requests (CER’s) travel, training, resources allocation and other project related costs.

· Forecasts project budget and labor needs for current and future site needs.

· Remains accountable for overall project success - including cost, schedule, quality, and scope management.

· Reports project status, issues and implemented solutions as well as evaluations and assessments of the results.

· Recognizes potential problem areas against the plan and identify and implement alternative solutions.

· Provides key stakeholders with regular project performance status, variances to plan, and identification of corrective actions (if required).

· Participates in the exchange of ideas and information within the department and with other Jabil facilities to ensure best practices are shared throughout the company.

· Drives continuous improvement through trend reporting analysis and metrics management.

· Demonstrates a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority. Coaches others through difficult decision-making situations.

· Support the development and execution of organizational change management capability across the organization.

· Apply a structured change management process and lead change management activities such stakeholder assessments, communication and training plans required by the program.

· Integrates change management activities into project plan.

· Designs and facilitates training related to implementation of enterprise initiatives.

· Engages and collaborates with customers within Jabil to obtain greater understanding of customer needs.

· Drives relevant, concise and effective communication through a variety of mediums.

· Designs clear and consistent messages for a variety of diverse audiences, ensuring relevance and effectiveness of delivery.

· Works closely with communications, stakeholders, and management to stay informed of important company information to evaluate and measure program effectiveness and impact on the business.

· Complies with and follows all procedures within the company security policy.

· May perform other duties and responsibilities as assigned.

JOB QUALIFICATIONS

KNOWLEDGE REQUIREMENTS

· Flexible and adaptable; ability to work in ambiguous situations

· Demonstrated strategic- and systems-thinking skills

· Ability to develop credibility and rapport with senior executives

· Ability to lead and project manage large, complex projects to successful completion

· Expertise in change management methods and tools (preferred)

· Excellent relationship building and influence skills; ability to move others toward a common vision or goal

· Outstanding verbal and written communication skills

· Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies

· Expert knowledge of Jabil’s culture and guiding principles

· Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.

EDUCATION & EXPERIENCE REQUIREMENTS

· Project Management Professional (PMP) certification or equivalent required

· Change Management practitioner certification is preferred

· Experience leading large scale projects is preferred

· Bachelor’s degree required

· Minimum of 8 years work-related experience required in project management or related discipline.

· Or an equivalent combination of education, training and/or experience.

The pay range for this role is $116,421 - $209,557. Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. The anticipated close date of this job requisition is: January 31, 2025.

As part of the total rewards package, this position is eligible for a short-term incentive based on performance. In addition, Jabil offers benefits to enhance your health, wealth, and resilient self. These include medical, dental, and vision insurance plans; paid time off accruing at a rate of 3.07 hours during your first year of employment; 4 weeks of paid parental leave; in 2025, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly; 401(k) retirement plan; and employee stock purchase plan.

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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