Experience Inc. Jobs

Description

Job Summary:

Under limited supervision, uses extensive knowledge and skills obtained through education and experience to support Branch Admin Development Team by independently managing the development and implementation of Branch Admin Development programs. Proactively identify and develop comprehensive strategies that enhance the quality and impact of educational/training/development programs, resources/tools, processes and services. With autonomy, lead multiple large projects with significant scope and business impact, while managing ongoing program implementation and results. Provide comprehensive solutions to complex problems. Results are evaluated at agreed upon milestones for effectiveness in achieving specified results. Extensive contact with internal customers, stakeholders and partners, along with key external partners is required to identify, research, analyze, support and implement training and program reporting needs.

Essential Duties and Responsibilities:

• Lead the day-to-day implementation and ongoing development of 12 Branch Admin Development programs, including but not limited to: creating and delivering program content, building and maintaining program structure, overseeing program delivery, coordination, program communications, success measurement, and reporting.

• Provide leadership in implementing program growth strategies, developing new programs, and maintaining / enhancing existing programs to meet dynamic branch needs.

• Provide leadership in the day-to-day execution of programs in a way that aligns with the program vision.

• Participates in establishing objectives and developing processes and procedures to ensure scalable, efficient, and timely work flows of Branch Associate Development programs and team, including but not limited to program coordination, program communications, and program scheduling.

• Builds, manages, and enhances branch associate programs to maximize the impact, effectiveness and measureable results.

• Committed to upholding program quality and consistency by performing oversight and ongoing management of all program coordination and delivery.

• Develop curriculum and assets needed for virtual live, virtual on-demand, and live programming.

• Lead the development of program content and maintenance by partnering with internal and external partners while leading teammates on Branch Associate Development conference, course and curricula creation.

• Collaborates with PCG management and various department leaders to ensure that programs align with and advance the firm’s objectives.

• Partners with educational resources and 3 rd party providers to leverage technologies and resources to best streamline processes, add business value, and deliver quality programming.

• Supports, educates and offers solutions for Branch Management and branch associates regarding the Branch Associate Development team’s offerings.

• Analyzes and assesses the branch associate audiences to identify competency, knowledge, talent gaps and needs. Under limited supervision, partner with key stakeholders and develop programs to address current and future development and education needs based on anticipated industry trends.

• Plans, assigns, monitors, reviews, evaluates and leads the work of others on Branch Associate Development team.

• Responsible for training, coaching, and developing Branch Education Consultants, overseeing consistent and quality delivery of, and contributions to all programs.

• Ensures the quality of educational delivery and results by developing and maintaining appropriate processes for ongoing program development, maintenance, evaluation, and systematic program evaluation, analysis and reporting.

• Develops resources, materials, presentations, and scripts.

• Delivers key presentations at conferences, virtual events and leadership meetings.

• Performs other duties and responsibilities as assigned.

Qualifications

Knowledge, Skills, and Abilities:

Knowledge of:

_

• _ Project Management.

_

• _ Working structure, policies, mission and strategies of the organization.

_

• _ Adult learning theory.

• Basic network infrastructure, sufficient to troubleshoot technical issues related to educational software and classroom set up.

• Concepts, principles and practices of the financial services industry.

• Learning technologies and systems.

Skill in:

· Developing, planning and coordinating multiple large programs and events, virtual and in person.

• Managing projects and programs from inception to implementation.

• Ability to adapt public speaking to a variety of audiences.

• Managing and allocating workflow processes efficiently and effectively.

• Facilitating strategic planning processes.

• Raymond James systems, processes and applications that are key in branch operations and efficicency.

• Ability to develop and uphold processes and procedures.

• Excellent written and verbal communication skills.

• Powerpoint development.

• Aligning learning solutions with organizational needs and plans.

• Identifying opportunities and taking action to work collaboratively.

• Building partnerships with functional leaders throughout the firm and with external partners.

• Operating standard office equipment and using required software applications to produce correspondence, reports, electronic communication, spreadsheets and databases.

Ability to:

• Manage multiple competing strategic plans and projects, while executing on day-to-day needs.

• Develop curriculum and assets needed for virtual live, virtual on-demand, and live programming.

• Plan, assign, monitor, review, evaluate and supervise the work of others.

• Train, guide, encourage and support employees in developing their full potential and delivering quality programs.

• Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes.

• Provide leadership in the day-to-day execution of programs in a way that aligns with the program vision.

• Research, analyze and develop comprehensive solutions for multi-faceted problems.

• Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.

• Navigate, balance, and optimize conflicting resource and priority demands.

• Facilitate meetings, ensuring that viewpoints, ideas and problems are addressed while results, objectives and next steps are clearly agreed upon.

• Incorporate needs, wants and goals from different business unit perspectives into educational programs.

• Analyze and implement process improvements where needed

Educational/Previous Experience Requirements:

• Bachelor’s Degree in related discipline and a minimum of eight (8) to ten (10) years related experience such as training, learning and development, coaching or program management.

or

• Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:

None

Job: Training and Development

Primary Location: US-FL-St. Petersburg-Saint Petersburg

Organization Private Client Group

Schedule Full-time

Job Shift Day Job

Travel Yes, 25 % of the Time

Req ID: 2403178