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Wolters Kluwer Senior Technology Product Manager - Tax in St. Paul, Minnesota

The Wolters Kluwer Tax Product Management team is seeking an experienced and motivated Technical Product Manager for our Tax Solutions Portfolio. The Technical Product Manager (TPM) is responsible for translating vision and strategy for their initiatives and products into software solutions in partnership with product line managers, other technical product managers, user experience team and development team. The TPM works closely with customers to understand their needs, and test concepts and solutions. They also engage with internal stakeholders including sales, marketing, implementation, training and support teams to gather their customer insights and their own functional needs. The TPM brings the voice of customers and internal stakeholders to user experience and development teams, and, in close partnership with them, get the solution ready.

A day in the life:

• Serve as the Voice of the Customer with Wolters Kluwer technology, business and marketing teams

• Work with customers and internal stakeholders to ideate on new solutions solving high-impact user problems

• Define, deliver and execute roadmaps for the CCH Axcess platform

• Build and manage a robust backlog and roadmap based on market insights and data via intake and prioritization through multiple channels including National Accounts, Customer Support, Sales Teams and Professional Services

• Deliver a powerful user experience for tax preparation across all segments supporting thousands of customers who depend on Wolters Kluwer solutions to delight their clients

  • Proactively seeks detailed understanding of vision, and near-term and long-term priorities for the product portfolio they support, including target customer segment(s), focus areas for solution portfolio, success criteria and goals, etc.

  • Facilitates customer interactions, in partnership with user experience team, to understand their unmet needs and test concepts and solutions throughout the development process

  • Gathers functional and non-functional requirements from product line managers, customers and internal stakeholders, including, marketing, sales, implementation, training and support teams

  • Translates functional and non-functional requirements into features and user stories

  • Represents the voice of customers and internal stakeholders to user experience and development teams throughout the solution development process

  • Documents user acceptance criteria for all functional and non-functional requirements

  • Presents and explains the feature and user stories to the development team throughout the development process in all forums associated with Agile process

  • Facilitates quarterly development planning process (e.g., Agile Big Room Planning)

  • Partners with the development team to strike the right balance of scope, schedule and resources to maximize progress towards their portfolio goals

  • Plans for the year, to ensure that the development team will have the written technical features and stories on time and prioritize development of those appropriately along with other user stories for the upcoming five quarters

  • Partners with program/project manager to develop detailed project plans and closely track performance against those plans; convey progress, any deviations and impacts of those deviations to product line managers in a timely fashion

  • Sets iteration themes and assign prioritized user stories from the product backlog to the Scrum teams; participate in team planning meetings, and provides advice, clarification and guidance during the execution of each sprint

  • Inspects, and accepts or rejects completed work for the development sprint, and ensures new functionality meets the acceptance criteria

  • Ensures the product backlog is constantly prioritized to secure delivery of maximum business value

  • In partnership with project/program manager, partners with other technical product managers to manage dependencies and sets priorities across multiple teams

  • Develops and deepens subject matter expertise in relevant product domains, including features and functionality

  • Socializes progress and seeks inputs throughout the development process from all stakeholders, including, product line managers, marketing, sales, implementation, training and support teams

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.