Job Information
City Of St Paul Procedures Coordinator in St Paul, Minnesota
The City of Saint Paul Department of Safety and Inspections is hiring an individual to perform advanced-level technical work involving department specific software applications and customer support services for automated information systems. The DSI Procedures Coordinator must have an advanced ability to train and work with staff throughout the department to maximize the capabilities of department specific technology. Works under the direction of the Business Improvement Supervisor to improve staff efficiencies and performance. Individuals should possess an advanced ability to recognize areas where department specific technology can be improved to enhance customer service. The candidate should have a strong ability to learn new operating systems and integrate department needs. Candidates should possess a strong ability to communicate effectively with diverse stakeholders, team members, and others outside of the department. Here's what you can expect to do: Assess and analyze technology problems, troubleshoot issues, coordinate problem resolution and performance improvement plans with City Information Services. Design and implement procedural solutions and may design and coordinate software solutions. Develop appropriate procedures and processes in support of department-specific software. Create and maintain user guides, protocols and procedure manuals related to software systems. Provide technical support and training, identify and make recommendations to management regarding process and procedural improvements. Coordinate software development and improvement projects for the department. Develop custom reports which measure statistical data related to budget and performance indicators. For more information and essential functions, see our job description and position profile. Information Specific to this Position: This position is expected to be in office Monday through Friday, reporting to 375 Jackson Street, Saint Paul, MN. Our Benefits: We offer competitive wages, and a variety of excellent benefits, including health insurance, retirement contributions and paid vacation and sick time. The eligible list created from this assessment will also be used to fill Procedures Coordinator positions as they become available in various departments within the City. Equity, Inclusion and Belonging: The City of Saint Paul is dedicated to dismantling systemic racial, cultural, and economic barriers that prevent people from fully enjoying and participating in our community and ensuring fairness in opportunities and outcomes for all individuals. At the City of Saint Paul, we want our workforce to reflect the diverse city that we serve. Our leaders are guided by an unapologetic equity agenda, which promotes the belief that true equity is building a city that works for all of us. We encourage you to apply as we are most interested in finding the best candidate for this job.