Experience Inc. Jobs

Working Title: IT System Administrator

Job Class: Information Technology Specialist 3

Agency: Teachers Retirement Association

• Job ID : 85114

• Location : St. Paul

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 03/24/2025

• Closing Date : 03/31/2025

• Hiring Agency/Seniority Unit : Teachers Retirement Assoc / Teachers Retirement Asc-MAPE

• Division/Unit : TRA Information Technology

• Work Shift/Work Hours : Day Shift

• Days of Work : Monday - Friday

• Travel Required : Yes - Up to 10%

• Salary Range: $32.89 - $54.06 / hourly; $68,674 - $112,877 / annually

• Job Class Option : Network

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Teachers Retirement Association (TRA) has been providing pension coverage to Minnesota educators for decades, with a mission to help members and their beneficiaries plan for an independent and financially secure retirement. We are currently seeking IT System Administrator job candidates with strong technical ability and interpersonal skills for our IT System Administrator role.

Our System Administrator is a part of TRA’s TechOps department and it exists to provide advanced system development, administration, and maintenance for all of TRA’s computer networks and its business users. Responsibilities will include, but are not limited to: monitoring all of TRA’s servers, virtual desktops, endpoints, and system applications; developing and validating automatic patching and backups processes; analyzing the cause of complex system performance problems and software failures in order to ensure corrective action is taken to resolve issues; providing user account access and hardware management; and independently researching and recommending technology products that will help facilitate an effective and secure digital environment. Additionally, the incumbent will be tasked with taking a leading role on smaller organizational projects and participating on larger projects under the direction of IT Management and/or Senior Architects. Lastly, the incumbent hired into the role will serve as an administrator for Active Directory Services, Data Protection Solutions, and provide tier 3 help desk support.

This position is located in our St. Paul, Minnesota office and will require the incumbent to work a schedule that includes in-person work. Additionally, the incumbent hired into this position must also possess the ability to secure their own transportation for in-state business travel. Travel may be required up to 10% of the time for this role.

Minimum Qualifications

Three (3) years of experience providing Information Technology (IT) support in a virtual environment. A Master’s degree in IT, Information Systems (IS), Computer Science, or a related field may substitute for three (3) years of experience, OR a related Bachelor’s degree may substitute for two (2) years of experience, OR a related Associate’s degree substitute for one (1) year.

Experience and/or education must demonstrate technical ability, knowledge, and expertise with the following:

• Advanced technical experience managing virtual desktops, servers, and software applications, such as VMware.

• Advanced technical experience working with directory services, such as Active Directory.

• Advanced administration experience managing backup software and data protection solutions.

• Advanced experience providing help desk support in a call center environment and/or in-person.

• Advanced technical experience managing endpoints with endpoint management tools.

• Ability to independently plan, organize, and successfully manage competing projects, priorities, and deadlines.

• Ability to diagnose problems, complex system failures, security vulnerabilities, in order to recommend cost-effective and/or alternative solutions.

• Strong interpersonal, written communication, and verbal communication skills necessary to lead and collaborate on enterprise projects; train and present to a variety of stakeholders; present complex information to users in a comprehensive style; and influence others to resolve conflicting viewpoints.

• Advanced proficiency in using Microsoft Word, Excel, Access, PowerPoint, and Outlook; Cisco WebEx; or equivalent software packages.

This position requires the following certifications or an ability and willingness to obtain within one year the following certifications: VMware Certified Professional Desktop Management or VMware Certified Professional Data Center Virtualization.

Successful candidates must also be able to secure own transportation for in-state business travel. Travel may be required up to 10% of the time for this role.

Preferred Qualifications

Advanced experience managing VMware Horizon Desktops in a multi-site environment.

Advanced experience managing VMware Cloud foundation technologies in a multi-site environment

Experience with security technologies and methods to secure desktops, servers, operating systems and endpoints.

Advanced administration experience managing and deploying thin clients & zero clients.

VMware Certified Professional Desktop Management or VMware Certified Professional Data Center Virtualization certified.

Physical Requirements

This position requires occasional transporting of articles such as file folders, ledgers and/or small tools. May be required to move or maintain a stationary position for long periods of time.

Additional Requirements

* Successful candidates must pass past-employer reference checks and a criminal background check. *

It is the policy of TRA that all finalist(s) submit to a background check prior to employment. The background check may consist of the following components:

• State of Minnesota state government employment records check (applies to current and past State of Minnesota state government employees only)

• Criminal History Check

• Employee Reference Check

• Social Security and Address Verification

• Education Verification

• Driver's License Check

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.