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Abbott EHR Connectivity Ops Program Manager in St. Paul, Minnesota

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

Our medical devices, with revenue of >$14B in 2021, is a global leader and help more than 10,000 people have healthier hearts, improve the quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine fingersticks.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

  • Career development with an international company where you can grow the career you dream of .

  • Free medical coverage for employees* via the Health Investment Plan (HIP) PPO

  • An excellent retirement savings plan with high employer contribution

  • Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-student-debt-for-our-employees.html) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree-for-free-its-possible-with-freeu.html) education benefit - an affordable and convenient path to getting a bachelor’s degree.

  • A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This EHR Connectivity Ops Program Manager position works out of the Minneapolis, MN, location in the Medical Devices Digital Solutions organization.

The EHR Connectivity Operations Program Manager reports to the Senior Manager, EHR Connectivity Operations. This critical role will be responsible for project management, customer implementation, and best practice facilitation, as well as supporting hospital EHR integration with Abbott’s medical device platforms. The role will be the primary leader for project implementations and liaison with customer stakeholders, such as hospital IT and clinical team members, as well as Abbott’s commercial field teams to provide project execution, technical subject matter expertise, and customer relationship management.

WHAT YOU’LL DO

  • Manage customer EHR integration engagements across Abbott medical device platforms leveraging a variety of interoperability standards.

  • Oversee the project life cycle from initiation, planning, execution, scope management, performance monitoring, and project close for each customer engagement.

  • Coordinate and lead ongoing project status meetings to ensure internal and external customer engagement and accountability.

  • Internal alignment with Abbott’s commercial field team on current and future integration initiatives

  • Support pre-engagement customer meetings related to Abbott’s integration services.

  • Facilitate alignment to ensure program success across key stakeholders: information technology, administration, and clinical specialties.

  • Facilitate and lead best practice implementation of technical solutions related to data visualization across a variety of EHRs.

  • Ensure customer satisfaction at the highest level across stakeholders both internal and external.

EDUCATION AND EXPERIENCE YOU’LL BRING

Required:

  • BA/BS in Business, Engineering, Life Sciences, Information Technology or related field preferred

  • Minimum of 5 years in a project leadership role performing project planning and implementation.

  • In depth understanding of Electronic Health Record (EHR) systems (e.g. Epic and Cerner) and interoperability standards such as HL7, FHIR

  • Understanding of clinical standards such as (SNOMED, LOINC, ICD, etc) and the different payloads of data available, including segment and data types, in HL7 messages (ADTs, ORUs, ORMs, DFT etc)

  • Experience with Electronic Health Record (EHR) integration engines, their capabilities and sending and receiving different types of HL7 messages via HTTP(s) and TCP/IP

  • Excellent communication and customer service skills to manage work that ensures successful project delivery to internal and external Abbott Customers.

  • Bridging communication between technical areas and business areas for a full and complete understanding of project requirements and project delivery.

  • Problem solving of highly complex issues, which requires critical assessment of potential impact on multiple interested parties. The candidate must be proactive in issue identification, analysis, course correction and resolution.

  • Ability to distill complex information into concise, impactful communications to both internal and external customers/stakeholders, often in a matrixed environment.

Preferred :

  • Project Management Professional (PMP) certification

  • Certified HL7 CDA / FHIR Specialist

  • Experience with design and implementation of new processes (or establishing new SOPs) is strongly preferred

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

  • Training and career development , with onboarding programs for new employees and tuition assistance

  • Financial security through competitive compensation, incentives and retirement plans

  • Health care and well-being programs including medical, dental, vision, wellness and occupational health programs

  • Paid time off

  • 401(k) retirement savings with a generous company match

  • The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Apply Now (https://www.jobs.abbott/us/en)

  • Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $95,000.00 – $190,000.00. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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