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Description The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services. *Must have experience with surgery scheduling This is a full-time position working M-F from 8:30 am - 5 pm out of the Colon & Rectal Surgery Associates, St. Paul location. Some travel to Maplewood, Coon Rapids, and other locations may be needed in order to support back-up coverage needs. A $2,000.00 sign-on bonus will be offered; $500.00 to be paid out on the pay period after completing 3 months, $500.00 to be paid out on the pay period after completing 6 months, and $1,000.00 to be paid out on the pay period after completing 12 months of employment. The sign-on bonus requires a 12-month commitment. Internal applicants are not eligible for the sign-on bonus. Colon & Rectal Surgery Associates is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more. Essential Functions: Schedule patient surgeries, colonoscopies, diagnostic tests and appointments Coordinate with other specialty groups to schedule complex surgical cases Utilize strong communication, problem solving skills and attention to detail to maximize physician schedule for efficiency Provide follow up to patient inquiries, contacting provider as necessary Obtain authorization requirements per insurance guidelines Coordinate the transmission and acquisition of patient records Any and all other duties as assigned Education and Experience Requirements: High school diploma/GED or equivalent 1-3 years recent experience scheduling surgical procedures in a clinic/hospital or out-patient surgery center Superior communication skills (verbal and written) & organizational skills; ability to manage multiple priorities & facilitate efficient patient/workflow within the clinic. Experience with NextGen EMR a plus! Basic knowledge of anatomy, physiology, medical terminology & medical clinic flow strongly preferred Essential Requirements: Ability to: Comply with company policies, procedures, practices and business ethics guidelines. Complete job required training. Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.) Demonstrate prompt and reliable attendance Work in the clinic during business hours Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines Communicate and interact in a respectful and professional manner Prioritize workload while being flexible to meet the expectations of the daily operations Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions Understand and execute a variety of instructions Effectively operate equipment and communicate on and operate the phone system Work independently with minimal supervision Travel to other work locations, if required Performance Expectations - i-Health's Core Values: Integrity - Do the right thing and take responsibility for what you do and say Service - Consistently contribute to deliver an exceptional experience Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness Teamwork - Be a part of the whole; support each other positively Environmental Conditions: Clinic setting Notes Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the America s with Disabilities Act of 1990 and the ADA Amendments Act of 2008. This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification. #INDCRS Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.