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The Asset Manager role will be responsible for tracking and review of all Asset Management-related duties for a defined Fannie Mae portfolio of Borrower and Production Officer relationships. Time management, organization and attention to detail will be applied independently at all times to ensure exceptional customer service is provided to both internal and external clients (including Borrowers, Production Officers and Lender). Proactive asset management of a defined portfolio will ensure internal and external due dates are consistently met for all loan covenants, Borrower requests and periodic reporting requirements. The Asset Manager will keep management informed of any elevated risk or potential events of default, as necessary. Recommendations for mitigating potential risk will be made based on research, due diligence reviews and prior industry experience. The Asset Manager will foster strong working relationships with Asset Management Analysts to improve their commercial real estate knowledge. Essential Functions: Actively monitor all aspects of property level risk using both internal and external sources for your assigned portfolio of Fannie Mae loans Provide excellent customer service to external and internal clients, including Borrowers, by providing prompt responses to inquiries and being the primary point of contact to Borrowers. Identify risk factors and trends and accurately memorialize these issues and a plan of action to address for Lender review Review and approve annual and quarterly financial statements for assigned portfolio within a specified period. Conduct and review/approve annual property inspections nationwide (as required) and follow up on any deferred maintenance and other noted issues during the site visit Proactively analyze assigned portfolio to identify potential refinancing opportunities and provide recommendations to the Production team Make recommendations to elevate materially declining loans or breach of loan covenants Monitor watchlist loans and provide updates to leadership during monthly watchlist meetings Frequent communication with clients regarding operational, physical, economic and loan covenant issues Properly document loan dynamics, property findings and trends in accordance with JLL best practices Review and approve releases from all escrows to include: replacement reserves, repairs, insurance loss, rental achievement, etc., based on JLL best practices Process property management changes and monitor insurance losses. Review the onboarding of new loans into our primary Servicing system Monitor Special Request processing with Transaction Management team on all client requests such as transfers, easements, partial releases, etc. including review and submission of overflow lender consents as needed Participate in Asset Management related meetings as requested Stay apprised of Industry related changes and developments Other duties as deemed necessary Qualifications Required: Strong Microsoft Excel and Word proficiency Strong math, verbal, writing, and organizational skills Strong time management skills and ability to operate under demanding deadlines Ability to multitask and work on several transactions simultaneously Ability to recognize risk Excellent attention to detail Ability to work independently and in teams Ability to travel as needed Required Skills: Undergraduate degree preferred with a minimum of 5-7+ years in Real Estate, Finance, Accounting, Business or equivalent work experience. JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.