Job Information
Linnaeus Client Care Co-ordinator in St Neots, United Kingdom
Job Title: Client Care Coordinator (Veterinary Receptionist)
Salary: £11.56 per hour
Location: Cromwell Vets, St Neots
Job Type: Part-time, Permanent
Hours: 22.25 hours per week (Average over a two week period)
Are people, pets and positivity your thing? If so, we would love you to join our fantastic front-of-house team as our new Client Care Coordinator!
Cromwell Vets are looking for someone pro-active and friendly to welcome clients and their pets to the practice in a warm, professional manner and provide support to our brilliant team. Ideal applicants will want to grow within the role and we offer BVRA training to support this!
Roles and responsibilities include, but are not limited to:
Welcoming clients and their pets upon arrival
Answering the phone in a polite, clear and empathetic manner
Ensuring all enquiries at resolved efficiently
Managing the diaries effectively and ensure the smooth running of vet and nurse consults
Assisting with administrative duties including answering email enquiries and online booking requests.
Personal Specification
A valid driving license is required. Must be flexible and able to cover shifts across all Cromwell branches.
Strong administration and organisation skills
Confident telephone manner
Reception or client care experience
Cash handling and till operation
Previous experience of working in a veterinary/doctors surgery (desirable)
IT skills – confident in the use of Word, Excel and Outlook as a minimum.
Benefits
5 weeks holiday plus bank holidays and Birthday Leave
Career progression opportunities
Staff discount schemes
Life Assurance
Enhanced sickness pay
Enhanced equal family leave
E-car salary sacrifice scheme
Employer contribution pension scheme
Wellness program including:
Employee assistance program
Eyecare voucher scheme
Free annual Flu jab
Cycle to work scheme
Recruitment referral reward scheme
About Us
Cromwell vets have been providing the highest standards of veterinary care and compassion for Cambridgeshire's pets for over 100 years!
Our team is immensely proud of the outstanding 24-hour care they provide and we are equally as proud of them.
One of many exceptional things about Cromwell vets is the length of service of our employees. Most of the clinical staff have started working with us from graduation and stayed their entire career, and many of our fantastic admin team have been employed with us for more than 20 years and truly are one of the success secrets of the practice.
To submit your application , please click the 'Apply now' button at the top of the screen. Or, for any questions, contact Stephanie on stephanie.acton@linnaeusgroup.co.uk