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Kemper Insurance Customer Service Representative in St. Louis, Missouri


St. Louis MO


Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

Kemper is seeking a Customer Service Representative to work in our St. Louis, MO office. Our customer service team is the front line for providing the best service possible to our policyholders. Our team answers a high volume of calls from our insureds, reviewing policy details, billing history, and reviewing and processing change requests.

Our office is open Monday – Friday from 7am – 6pm, which offers you the flexibility to choose whichever 8-hour shift works best for you!

Position Responsibilities:

  • Answer a high volume of calls from our insureds.

  • Review policy details and billing history.

  • Process change requests.

Position Qualifications:

  • 1+ years of professional customer service experience required.

  • College degree or equivalent work experience.

  • Previous insurance carrier, agency, or call center experience is a plus.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.