Job Information
Eastman Automotive Paint Protection Film Installer/ Trainer in St. Louis, Missouri
Founded in 1920, Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2022 revenues of approximately $10.6 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit www.eastman.com.
We are looking for an Installation Trainer and with strong PPF installation skills. Someone who is ideally located in Central Florida (Tampa Bay, Orlando) or Midwest (Chicago, Minneapolis).
Role Profile:
The technologist will be responsible for teaching the correct and manufacture’s recommended techniques to teach customers how to install automotive window film and paint protection film. In addition, they will demonstrate experience in film installation and develop new methodologies to increase the success of the customer. This role requires close collaboration with segment and project leadership, sales leadership, and marketing technical services. Effective technologists must demonstrate experience in communicating effectively, gaining credibility and developing productive relationships with client’s installation team. The trainer will need to lead with insight and build effective partnerships.
Responsibilities
Market Analysis and Measurement
Consistently provide frequent feedback of installation insights, successes, barriers and results of training initiatives
Gather market intelligence and identify options for taking advantage of opportunities
Understand installer needs to support options and decisions
Provide monthly summary of team’s installation insights, key successes, key barriers and key results from training initiatives
Measured on effectiveness of training and progress towards meeting objectives
Implement a Formal Training Program
Analyze training needs
Assess effectiveness of training program
Continue to improve the installation processes, procedures, and support
Leadership skills to effectively direct trainees and keep on track
Setup and manage scheduling of trainings
Required Education/Experience
High School Diploma is required OR minimum 10 years direct experience in films installation
Associate degree or bachelor’s degree highly preferred
5 years experience in installation of automotive window film and or Paint Protection Film
Understand customer and market dynamics
Willingness to travel up to 50% and work with a North American team of professionals
Able to operate in a fast-paced and changing market environment
Qualifications
Technical Support - has advanced and specialized expertise, typically developed through a combination of job-related training and considerable on-the-job experience
Completes assignments and facilitates the work activities of others; may coordinate work beyond own area
Proposes improvements to processes
Acts as a lead, coordinating the work of others but is not a supervisor
Works autonomously within established procedures and practices
Desired Skill Set
Installation of automotive and paint protection films
Must be proficient with window film software and plotter
Industry knowledge
Comprehensive problem solving
Collaboration with team members
Effective written and verbal communication
Partner, gather insight and use effectively to work towards solutions
Knowledge of Windows, Power Point, Word, and Excel
Eastman Chemical Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.
Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.