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HEI Hotels Associate Director Of Sales in St. Louis, Missouri

The Westin St. Louis boasts 255 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space featuring natural light, and a premier downtown location. We are easily accessed via the MetroLink light rail system with a stop just outside our door. At the Westin St. Louis we offer full benefits, retirement plans and wellness incentives. Our associates receive free meals during their working hours, discounted parking and public transportation passes. Our focus is on our team’s development and growth and to support this we have a tuition reimbursement program. Not only can associates work in a positive and fun environment, but our team is involved in the local community in giving back. Apply now to join our ever-growing team!

We value U.S. military experience and invite all qualified military candidates to apply.

Responsible for total room, banquet, catering, and room rental revenue, yield strategies, implementation and accountable to a market performance and meeting budget, forecast, and optimal business mix targets for property. This role will have a specific focus on the professional sport segments as will covering additional markets.

Strategies to include market mix, pricing, status, and direct sales. The development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.

Direct the solicitation efforts of the sales staff through effective oral and written communication while overseeing rate, date and space commitments for group room sales within the hotel.

· Recruit, Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

· Ensure training programs are conducted regularly and HEI standards of performance are met. Give guidance and counsel staff toward improvement.

· Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly forecast, lead management system, group booking pace report, star reports and sales meeting minutes.

· Coordinate ongoing research of the travel industry to detect market trends and related information for development of new marketing strategies. Make reasonable recommendations to improve potential from various markets.

· Develop and conduct persuasive verbal sales presentations to prospective clients.

· Initiate preparation of computerized annual business plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions.

· Strong yield management skills with an understanding of optimizing the catering mix of business and the use of historical data.

· Experience evaluating every catering business opportunity to maximize revenue and profitability while achieving customer expectations.

· Work closely with banquet, F&B, culinary departments on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. Provide overall direction, coordination, and ongoing evaluation of operations to Event Managers.

· Organize and/or attend scheduled sales department, executive committee, and related meetings.

· Knowledge of travel industry, current market trends and economic factors.

· Ability to access, understand and accurately input information using a moderately complex computer system.

· Assist directing and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel.

· Assist with preparing, implement and compile data for the strategic sales plan, monthly reports, annual goals, sales budget, forecasts and other reports as directed/required.

· Develop rates, group sales and catering deployment strategies through review of competitive data, demand analysis and mix management.

· Professionally represent the hotel in community and industry organizations and events.

· Oversee departmental matters as they relate to federal, state, and local employment and civil rights laws.

· Comply with attendance rules and be available to work on a regular basis.

· Perform any other job related duties as assigned.

Bachelor's degree preferred.

· 5+ years of sales leadership in similar sized operation preferred.

· Proficiency in Microsoft Word, Excel, and CI/TY (Required)

· Knowledge of computer accounting programs, math skills, as well as budgetary analysis capabilities required.

· Extensive knowledge of sales skills, revenue management, recruitment, supervision, training, and motivation of managers.

· Ability to effectively listen, communicate and perform diplomacy with internal and external customers and staff in all situations.

· Ability to stand and move throughout the hotel property and continuously perform essential job functions with or without reasonable accommodation.

· Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Requisition ID: 2021-17644

FLSA Status: Exempt

Street: 811 Spruce Street

Location Description: The Westin St. Louis boasts 255 oversized modern loft-style rooms and suites, 17,000 square feet of smart meeting space featuring natural light, and a premier downtown location. We are easily accessed via the MetroLink light rail system with a stop just outside our door. At the Westin St. Louis we offer full benefits, retirement plans and wellness incentives. Our associates receive free meals during their working hours, discounted parking and public transportation passes. Our focus is on our team’s development and growth and to support this we have a tuition reimbursement program. Not only can associates work in a positive and fun environment, but our team is involved in the local community in giving back. Apply now to join our ever-growing team!

We value U.S. military experience and invite all qualified military candidates to apply.

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