Job Information
DOVE CENTER INC Resident Advocate in ST GEORGE, Utah
REPORTS TO: Shelter Manager
HOURS: Full-time 40 hours weekly
VALUES: Employee will be expected to possess and demonstrate: Continual learner; self-motivator who takes initiative; outstanding attendance and punctuality; exhibit an encouraging and positive attitude; demonstrates an effective use of time, good organizational skills (including the ability to juggle projects and time commitments), and can prioritize crucial job-related tasks; can adjust to changes in normal routine and is open to requests from clients, co-staff, or administration; cooperates with staff, works well with others, provides assistance when needed, can be relied upon by co-workers/management to follow through, volunteers for assignments to enhance the organization, and is respected by his/her peers, subordinates, superiors and/or clients. Employee is also expected to stay current with best practices for providing victim advocacy, which includes a 40-hour victim advocacy training.
RESPONSIBILITIES: The Resident Advocate is responsible to maintain confidentiality, security, safety, and general upkeep of the DOVE House. Attend to the overall needs of the in-shelter clients and answer all helpline and dispatch phone calls; along with assisting intake and exit of clients; and maintain a professional and considerate manner while acting as a Resident Advocate at the DOVE House.
JOB DUTIES:
Maintain security, safety, and upkeep of shelter
Provide Shelter coverage on one to two overnight shifts weekly
Follow policy and procedures
Attend to the overall needs of the in-shelter clients
Provide victim advocacy as needed
Operate the 24hr hotline and provide crisis advocacy
Support client action plan goals
Document activities and notes in database and advocate logs
MINIMUM QUALIFICATIONS:
Clear criminal background check
Strong communication skills; including phone skills, bilingual helpful
High school diploma or equivalent
Two years of experience working with the public
The DOVE Center provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, creed, gender, national origin, age, marital or veteran status, sexual orientation, or the presence of handicaps or disabilities, or any other basis protected by state or federal law.