Experience Inc. Jobs

About Us

The Old Course Hotel, Golf Resort & Spa is an AA 5 star, award-winning resort based in St Andrews which prides itself on the highest levels of guest care.

We are an independently owned resort, forming part of Kohler Company, a leading global hospitality provider. To find out more about Kohler Co. please visit www.kohler.com

Why Join Our Team?

With a reputation as an employer of choice, we are committed to ensuring our associates are our number one priority. St Andrews is the home of golf and we are the home of great guest service. People are our passion and we believe each associate plays a vital role in providing memorable memories to our guests.

We are a forward-thinking employer committed to the Hoteliers Charter and developing our people, which is why we employ based on personality. We believe all skills can be taught! Throughout your career with us, you’ll have access to a wide range of different training opportunities providing routes to progress from within, allowing you to reach your full potential whilst supported by our committed leadership team.

We love celebrating our associate’s success and do so through our employee reward recognition schemes which encompass our ‘HOME’ ethos including Associate of the Month.

Whilst working for one of the most iconic hotels in Scotland, you will be rewarded with a competitive salary, company pension scheme, free onsite car parking, meals whilst on duty, 24/7 access to our employee assistant line and free fitness access.

Our benefits don’t end there, in your spare time, we also offer free access to The Duke’s golf course and superb discounts in our restaurants and spa. Giving you the opportunity to enjoy the many luxuries Old Course Hotel has to offer and experience the 5* service for yourself.

When you are not on duty at the Old Course Hotel, Golf Resort & Spa, you have access to request to stay overnight at a discounted rate, where available.

A career at Old Course Hotel, what’s not to love?

*All benefits subject to availability

About the Role

Our Housekeeping Team have new opportunities for Room Attendants to join us, as we embark on an exciting and busy high season. Reporting into our Housekeeping Manger, you’ll ensure our suites and public areas are cleaned and presented to the highest standard, creating a magical stay for our guests.

Duties and responsibilities

· Review Assignment sheets for any VIP’s, or special requests.

· Ensure all suites are cleaned & presented to the highest standard

· Complying with all 5 Red star standards

· Follow instruction and daily schedules from Housekeeping Manager, ensuring all tasks are completed on time

· Have a full knowledge of our Fire and Safety procedures

· Provide exceptional service to all guests

· Fully knowledgeable of personal procedures and their role as it relates to hotel policies and procedures.

About you

You’ll be an enthusiastic, organised and hard-working individual, who can follow instructions to work independently but can also work well as part of a team. You’ll also be a confident communicator who prides themselves of providing excellent customer service. Although recent relevant working experience is preferred, we offer full training for this role.

What we offer

A casual opportunity with the flexibility to work up to 40 hours per week. This role will include an element of weekend working and our shift pattern will be discussed during interview. A competitive hourly rate up to £11.77 per hour is offered, depending on your experience and a vast range of associate benefits.

Job Type: Zero hours contract

Salary: £10.17-£11.77 per hour

Benefits:

· Free on-site parking

· Lunch meal provided on-site

· Free fitness and leisure access

· Generous discounts in our food and beverage outlets

· Generous discounts in our award-winning spa

· Free Golf at our Dukes golf course

· 24/7 employee assistance line - All our associates are eligible to access the Hospitality Action’s Employee Assistance Programme (EAP) which is an assistance line supported by a comprehensive care package of services and benefits that takes a holistic approach to employee welfare. Like the industry it serves, the assistance line is open 24/7, 365 days a year and includes a translation service for over 170 languages. The benefits available include access to debt advice and legal guidance

· Bespoke wellbeing programme with regular external facilitators

· Subsidised taxi service at certain times

*All benefits subject to availability

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

• Weekend availability

Work Location: In person

*Important update for candidates applying to roles within Kohler Energy, including Power Systems, Engines, Home Energy, Kohler Uninterruptible Power, Clarke Energy, Curtis Instruments, and Heila Technologies.

On November 6, Kohler Co. announced the strategic decision to establish Kohler Energy as a separate, independent business with Platinum Equity as the majority investment partner. Kohler will continue to stay invested in the Energy business following the closing and remains committed to supporting the acceleration of long-term growth strategies for both organizations. Talent and operational transition plans are underway, and Kohler Co. and Platinum Equity expect the agreement to close in the first half of 2024.Thank you for your interest in joining our growing team as we embark on the next phase of growth!