Job Information
Andvaris Inc Licensed Health Insurance Agent - Remote in Springfield, Ohio
Job Overview:
As a Licensed Health Insurance Agent, you will identify and assess customer needs, establishing trust and rapport through effective communication. You will provide accurate information, resolve complaints in a timely manner, and maintain meticulous records. You will contribute to customer loyalty and satisfaction by consistently exceeding customer expectations.
Schedule and Shift:
Monday to Friday from 8:00 AM to 5:00 PM
Primary Job Responsibilities:
Identify and assess customers' needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid, and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure the resolution.
Keep records of customer interactions and process customer accounts.
Follow communication procedures, guidelines, and policies.
Take the extra mile to engage customers.