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Humana M&A Integration Technology Lead in Springfield, Missouri

Description

Job Description Summary

The M&A IT integration leader will provide strategic guidance with regards to IT integration efforts to Humana's corporate development team and integration management office (IMO) on all growth opportunities (M&As, Divestitures, Joint Ventures (JVs), and Minority Investments). This position is a direct report to the AVP, IT M&A, and will work closely with senior executives, corporate development team, IMO, acquired company representatives, and internal cross-functional IT teams in evaluating potential target companies and in the development and implementation of IT integration plans.

Responsibilities

Key Responsibilities

  • Develop IT integration plans (short, mid, and long-term) to support M&A objectives by collaborating with IT infrastructure and IT security teams.

  • Focal point and Leader for Primary Care Integrations; Drive Integration team to complete rip and replace for clinic standardization of technology in support of business activities.

  • Assess functional and technology investment strategies and compare prospective operating models and organizational structures against leading practices and industry benchmarks

  • Contribute to assessment and gap analysis of strategic capabilities in areas of strategic focus, helping identify potential acquisition targets to close gaps

  • Understand and estimate investment needs and requirements and turn those goals into concrete project plans and detailed proposals

  • The successful candidate will be a strategic-thinking business and technology professional with 15+ years of broad and deep services delivery and management experience

  • Advanced IT knowledge providing subject matter expertise across critical components of business and technology domains (e.g. enterprise risk and compliance, data management, and governance, information protection, strategic sourcing, applications, IT operations, IT finance, end-user computing, messaging, enterprise architecture, and testing)

  • Ability to work in a fast-paced, matrix, and dynamic environment

  • Knowledge of end-to-end corporate development activities (M&A, Divestiture, JV, Minority Investments, etc.)

  • Demonstrated the ability to facilitate complex and time-sensitive decisions

  • Have an empathetic approach to acquisitions, recognizing the impact on associates, and placing a premium on the associate sentiments and experience

  • Establishes trust and rapport by building effective, sustainable relationships while driving accountability for shared results

  • Perform IT due diligence on Humana's growth opportunities and identify the potential risks, IT impacts, IT integration barriers/challenges by analyzing and assessing target companies

  • Develop an IT integration cost model for infrastructure, security, and technology areas based on the proposed deal structure and IT integration hypothesis

  • Develop a conceptual understanding of how the target company's IT components and assets would be integrated with Humana based on the proposed deal structure and integration hypothesis

  • Provide inputs to structuring the transition service agreements (TSAs) by working with corporate development, IMO, and acquired company representatives

  • Communicate the status of the IT due diligence efforts with corporate development, IMO, and senior executives from IT and business.

IT Due Diligence

  • Perform IT due diligence on all Humana's growth opportunities and identify the potential risks, IT impacts, IT integration barriers/challenges by analyzing and assessing target companies.

  • Develop an IT integration cost model for infrastructure, security, and technology areas based on the proposed deal structure and IT integration hypothesis.

  • Develop a conceptual understanding of how the target company's IT components and assets would be integrated with Humana based on the proposed deal structure and integration hypothesis.

  • Provide inputs to structuring the transition service agreements (TSAs) by working with corporate development, IMO, and acquired company representatives.

  • Communicate the status of the IT due diligence efforts with corporate development, IMO, and senior executives from IT and business.

IT Integration Planning and Execution

  • Conduct a baseline assessment of people, processes, and technology to develop an initial understanding of potential IT integration gaps, barriers, risks, and challenges.

  • Develop IT integration plans (tasks, milestones, dependencies) for Day 1, Day 1 + X, with close partnership with IMO, functional leaders, and cross-functional IT teams.

  • Ensure alignment of IT integration plans to deal's strategic rationale, intended IT synergies, timelines, etc.

  • Drive day-to-day execution of the IT integration process, including mentoring cross-functional IT teams, managing weekly IT integration team meetings, and driving proactive issue resolution.

  • Manage the transition of the target company's IT vendor contracts, IT assets, IT resources, etc.

  • Proactively identify and mitigate in-project or downstream risks by actively working with IMO, business, and IT teams to identify solutions to solve business or technical issues that arise during execution.

  • Manage effective communications to all stakeholders during the planning and execution phases.

  • Collaborate with the IT finance team on the development and management of post-acquisition budgets.

IT Integration Process

  • Contribute (share learnings, process modifications, etc.) towards enhancing IT integration best practices and IT integration playbook designed to achieve the strategic and operational results of Humana's M&A efforts.

  • Be a change agent by communicating and motivating key constituents from Humana and the target company on the M&A intent and value.

  • Drive the IT integration steering committee and governance process, where senior executives and stakeholders from IT have an opportunity to review post-acquisition status, provide inputs on IT integration goals and objectives, approve the allocation of resources, etc.

Integration Results

  • Facilitate the development of key deal metrics for monitoring IT integration success, aligned with transaction value drivers and IT synergy plans.

  • Document lessons learned as part of the IT integration closing efforts.

  • Conduct IT-integration metric analysis (actual vs. planned).

  • Prepare and present IT executive level briefings on in-flight IT integrations.

Critical Skills

  • Strong inclination to business operations and strategy with an ability to envision how technology can further respective IT and business objectives.

  • Build trusted and effective relationships working with project managers to ensure they deliver on-time, on-budget, on benefit, and on-quality (and intervening to resolve issues as required).

  • Builds relationships among different groups within and outside the department while serving as a liaison.

  • Build collaborative relationships across delivery teams and technology partners.

  • Contribute to the continuous improvement of project delivery processes and guidelines.

General Skills

  • Communicate Effectively: Speak, listen, and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.

  • Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.

  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve the problem, and make decisions that enhance organizational effectiveness.

  • Lead: Positively influence others to achieve results that are in the best interest of the organization.

  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.

  • Plan: Determine strategies to move projects forward, set goals, create and implement action plans, and evaluate the process and results.

  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Required Experience

  • Minimum 10 - 12 years of experience, 6+ years in M&A experience.

  • Experience leading integration management methodologies for acquisitions (pre and post), including IT due diligence and IT integration planning and execution to support Day 1 and Day 1 + X activities.

  • Results oriented and process centric mindset, looking for opportunities to improve IT M&A processes based on learning (research) and implementation experiences.

  • Deep expertise with project management and business analysis approaches, including discovery, scoping, planning, and leading project reviews, requirement analysis among business partners, and IT stakeholders.

Education Requirements

Bachelors or graduate degree in Computer Science, Technology, or related field or equivalent experienc

Preferred Experience

  • Knowledge of rapidly scaling technology/software business (specific to Healthcare).

  • Knowledge of SDLC practices (Waterfall, Agile/Scrum, DevOps), Cloud (AWS, Azure, GCP), IT infrastructure (Networks, Circuit, Serves, etc.), and IT security (Physical, Cybersecurity, Security Frameworks, etc.).

  • Experience in general management or functional leadership roles.

Additional Information

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Work-At-Home Requirements

  • WAH requirements: Must have the ability to provide a high speed DSL or cable modem for a home office. Associates or contractors who live and work from home in the state of California will be provided payment for their internet expense.

  • A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.

  • Satellite and Wireless Internet service is NOT allowed for this role.

  • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Scheduled Weekly Hours

40

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.

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