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Burrell Behavioral Health Housing Outreach Liaison II in Springfield, Missouri

Job Description:

Job Title: Housing Outreach Liaison IILocation: Springfield, MODepartment: Adult Community ServicesEmployment Type: Full-timeShift: Monday - Friday

Job Summary:

As a Housing Liaison, you have the unique opportunity to make a profound impact on individuals facing housing insecurity, guiding them towards stability and empowering their journey to self-sufficiency. Your compassion and dedication will open doors, providing hope and a path forward for those in need.

In this role, you will engage with individuals with disabilities or those in recovery, assisting them in securing safe, affordable housing. Once their basic needs are met, you will provide support in other essential areas, actively resolving housing crises and serving as the expert on local housing resources. Collaborating with local Continuums of Care, you will identify those experiencing unstable housing and establish a network for supportive and stable living situations.

Springfield, Missouri offers a vibrant lifestyle for those seeking personal and professional growth.

The Housing Liaison position offers...

  • Annual Bonuses - up to $12,000 in annual bonuses

  • All-Inclusive Employee Benefits Package - A robust employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

  • Telemedicine - 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits with copays as low as $15 if enrolled in health benefits

  • Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

  • Paid Time Off - 29 days per year including vacation & holiday pay

  • Premier Training- Encompassing initial immersive onboarding, continuous skill enhancement, comprehensive curricula, and a supportive learning atmosphere.

  • Professional Growth Pathways - Abundant prospects for upward mobility and advancement, fostered by a promotion-from-within philosophy

  • Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

  • Practice Housing First, harm reduction, and low-barrier service models when working with individuals or households

  • Attend and participate in Coordinated Entry/Case Conferencing meetings within the local Continuum of Care

  • Outreach households experiencing housing crises or homelessness and not currently engaged in services

  • Refer and/or transport individuals to establish services for behavioral health, substance use, physical health, employment, etc.

  • Build and strengthen relationships with local landlords, providing education and referrals

  • Connect with referrals from Continuum of Care programs to assist with housing stability

  • Utilize SOAR training to assist individuals in applying for benefits

  • Assist households in identifying readiness for other permanent housing options

  • Participate in state-wide Housing Liaison training and calls

  • Complete timely data collection and entry as required

  • Become knowledgeable about all available community resources

  • Serve as a resource regarding housing and local/state resources

  • Assist eligible households in obtaining required identification documents

  • Assist with the moving on process and evaluate tenant readiness

  • Reengage participants who have become disconnected or at risk of homelessness

  • Help households identify and connect with natural resources to prevent or end homelessness

  • Understand HUD Quality Standards inspections

Education and/or Experience Qualifications:

  • Bachelor's degree in Social Work, Psychology, Sociology, or relevant case manager experience in housing; OR

  • Associate of Applied Science in Behavioral Health Support from an approved institution; OR

  • Qualified to provide Community Support based on criteria outlined by the Missouri Department of Mental Health; OR

  • Four years of qualifying experience in a related human services field, or a combination of education and experience equaling four years.

Required License/Certification (one of the following):

  • Mental health professional as defined in 9 CSR 10-7.140(2)(QQ)

  • Bachelor's degree in human services field

  • Four-year degree and two years qualifying experience

  • Four years of qualifying experience

Additional Qualifications:

  • Exceptional knowledge and skill in supportive housing

  • Effective communication with diverse individuals

  • Ability to develop new relationships within the community

  • Confidentiality in working with information

  • Proficiency in Microsoft Office applications

  • Basic math and problem-solving abilities

  • Ability to establish effective relationships

  • Follow directions and accept supervision

  • Multi-tasking and adaptability

  • Crisis response and composure

  • Valid driver's license, acceptable driving record, and current auto insurance

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

  • 200 locations

  • 4 states

  • 19 subsidiaries and/or affiliates

  • 5k+ employees