Job Information
Burrell Behavioral Health EHR Specialist II in Springfield, Missouri
Job Description:
Job Title: EHR Specialist II Location: Springfield, MODepartment: Electronic Health RecordsEmployment Type: Full-time Shift: Monday - Friday
Job Summary:
The role of an EHR Specialist II is to provide technical support and assistance to co-workers related to electronic health record software issues. The work of an EHR Specialist II may extend over several areas of expertise or software applications. The EHR Specialist II will be able to manage moderate complexity issues by effectively communicating basic concepts and messages, while articulating the relevance to the target audience.
The EHR Specialist II position offers…
All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Paid Time Off - 29 days per year including vacation & holiday pay
Workplace Culture** - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
Key Responsibilities:
Responsible for answering EHR Support Phone calls, while demonstrating good customer service.
Responsible for completing EHR Support tickets in a timely manner. Monitoring and maintaining personal queues in line with EHR policies.
Responsible for maintaining After Hours Support during scheduled weeks.
Responsible for training current EHR team members on new functionality and processes.
Maintain system functionality through testing of new software versions
May be responsible for creating new hire accounts during scheduled weeks.
Responsible for completing New Hire Training on scheduled weeks.
Other duties as assigned
Is sensitive and responsible to management needs, such as data collection, program evaluation, development of grant applications, maintenance of various contracts for services, etc.
Participates in all required meetings.
Regularly participates in evaluation of self and assigned staff according to Burrell Operational Guidelines.
Experience and/or Education Qualifications
High School Diploma or Equivalent (GED) Required
Minimum of 2 years of equivalent experience
We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.
Brightli is a Smoke and Tobacco Free Workplace.
About Brightli
Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.
Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.
Brightli Snapshot
200 locations
4 states
19 subsidiaries and/or affiliates
5k+ employees