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SPRINGFIELD Director of Clinicial Services Tapestry is on a mission to provide vital, effective, and inclusive community health services and resources for optimal well-being and vibrant communities. We are seeking a dynamic Director of Clinical Services to oversee and elevate the operation of our clinical programs. The Director will ensure our services are high quality, client-oriented, and cost-effective while fostering teamwork and integration with agency-wide initiatives. This role focuses on program oversight, regulatory compliance, and clinical operations management while ensuring that staff are well-supported and aligned with agency goals. Essential Duties and Responsibilities: Clinical Operations: Oversee clinical operations at all Tapestry clinic locations. Ensure high clinic performance through staff selection, mentoring, coaching, performance management, and fostering teamwork. Ensure compliance with OSHA, CLIA, Title X, DPH, and HIPAA guidelines. Maintain confidentiality for all patient information and ensure adherence to all relevant state and federal regulations. Maintain collaborative relationships with stakeholders and ensure clear expectations and consistent communication with staff. Oversee utilization of Tapestry\'s electronic health record system, ensuring compliance with regulatory requirements and operational functionality. Monitor and analyze clinical performance metrics to identify areas for improvement and implement necessary changes. Program Management: Administer and report on the MDPH-SRH Program annual work plan. Ensure timely submission of federal, state, and funder data and reports. Assist in implementing and evaluating medical standards, updating protocols, policies, procedures, and patient education materials in collaboration with the Medical Director. Stay informed on local issues and developments that could impact Tapestry\'s operations. Ensure adherence to clinical protocols and policies while coordinating with internal leadership. Participate in donor and fundraising events. Quality & Compliance: Ensure Tapestry meets or exceeds regulatory and accreditation standards. Maintain knowledge of corporate compliance requirements and related laws and regulations. Conduct audits and investigations, prepare reports, and implement corrective action plans as needed. Lead development, surveillance, and enforcement of infection prevention and control protocols. Assist in preparing for accreditation surveys and site visits by regulatory agencies, maintaining compliance with oversight bodies and regulatory programs. Maintain incident reports and develop improvement plans related to non-compliance and adverse events. Staff Management: Manage a team of clinical staff, providing supervision, coaching, support, and mentoring. Oversee scheduling, time-off approvals, and performance reviews. Develop and implement continuous professional development programs for clinical staff. Foster a culture of transparency and communication within SRH and other Tapestry programs. Attend regular staff meetings and trainings to ensure ongoing professional development and adherence to best practices. Experience/Skill Requirements: A comprehensive understanding of structural racism and the mechanisms of oppression that lead to health disparities within our communities. At least five years of healthcare management experience, particularly in sexual and reproductive health. Experience in supervising staff at various levels and developing and maintaining budgets. Knowledge of public health policies, health insurance issues, and electronic health record systems. Strong analytical, written, oral communication, presentation, and interpersonal skills. Ability to work independently and as part of a team with diverse populations. Valid driver\'s license and reliable transportation. For more details please visit website.