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Illinois Department of Innovation & Technology Lead Command Center Operator (DATA PROCESSING ADMIN SPECIALIST) in Springfield, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12243960

This position serves as a Lead Command Center Operator responsible for operating the enterprise computing systems to ensure systems, operating platforms, subsystems, application, networks and peripheral hardware are operating properly; monitoring enterprise systems and alerting technicians in case of any alarms or issues arise. In this role and will serve as designated lead worker to lower-level staff.

Essential Functions
  • Under direction, serves as Lead Command Center Operator for the Department of Innovation & Technology (DoIT):
  • Serves as a coordinator to lower-level staff involved in monitoring various systems and contacting on-call staff to resolve any unresolved issues, such as server failures:
  • Serves as designated lead worker:
  • Monitors mainframe and server environment to ensure appropriate availability and resource status:
  • Keeps abreast of new developments in the Information Technology field:
  • Monitors various sub-systems utilizing a multi-processor configuration of a large mainframe and enters commands to initiate job runs.
  • Answers questions from the public.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
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