Job Information
ICU Medical, Inc. Clinical Sales Consultant- Vascular Access - OH; IN; PA; MD; IL - 218_0-8088 in Springfield, Illinois
This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/jobs/12504868 Job Description
The Clinical Sales Consultant - Vascular Access is responsible for supporting and expanding the clinical application of ICU Medical products and solutions across all hospital departments and healthcare settings to grow the business.
Essential Duties & Responsibilities
- Collaborate with the internal customer team (National Clinical Manager, Sales Leadership, Account Executives, and Clinical Project Mangers (CPM)) to provide support for presales meetings, clinical product demonstrations, pre-implementation assessments, product evaluations for clinical acceptance, and execution of solution-based programs for the entire Vascular Access product portfolio.
- Transition the account in professional and customer centric manner for product implementation activities led by the Vascular Access Sales and Clinical Leadership
- Support assessments, evaluations, and conversions/implementations as requested and schedule permits.
- Develop and maintain relationships with key account stakeholders across all departments throughout the full continuum of care.
- Provide ongoing customer support for product selection, application, and troubleshooting across ICU Medical Vascular Access product portfolio.
- Provide comprehensive product training for all phases of the sales cycle including ongoing product education.
- Ongoing assessment of the application of a broad product portfolio across all departments, identifying opportunities to optimize and expand product use and application.
- Maintain broad clinical knowledge of ICU Medical Vascular Access portfolio of products and solutions.
- Ensure compliance with all required processes, documents, and workflows for implementation, execution, and documentation uploading into required applications/systems.
- Provide mentoring, training, and support to new sales and clinical team members.
- Presence/participation at trade shows, professional, regional, and national organizations, and events as assigned by manager.
- Collect customer feedback formally and informally, sharing it with the leadership team and Marketing, filing complaints as appropriate per organizational policy.
- Work is guided by standards of practice, training materials, product literature, medical literature and department and company procedures.
- Employ negotiation skills when determining best instructional methods for training customers on products.
- Utilize ICU Medical approved education materials, manuals, and Instructions for Use.
- Self-directed with guidance from management and department resources and procedures.
- Accuracy is required in all communication.
- Duties may be inclusive of US and Canadian Customers.
- Work on special projects as assigned.
Knowledge & Skills
- Ability to effectively present information to internal and external customers.
- Ability to present a professional image with excellent customer service skills.
- Ability to be independent and self-directed.
- Located in assigned region near a major airport.
- Travel outside assigned region as required.
- Requires excellent critical thinking, problem resolution abilities and strong technical skills, with team selling preference.
- Strong skills with Microsoft Word, Excel, PowerPoint and Outlook
Minimum Qualifications, Education & Experience
- Must be at least 18 years of age.
- Bachelor\'s degree from an accredited college or university is required.
- Current professional RN licensure preferred.
- Minimum of three years\' experience in an acute care hospital setting.
- Critical care experience preferred.
- Vascular Ac ess experience is highly desirable.
- Position requires active and current compliance with all credentialing requirements, including COVID-19 vaccination, to perform the essential function of your role at customer locations.
Work Environment
- This job is a field-based role.
- Work may be performed in a home office using standard office equipment, as well as on-site at customer locations.
- While performing the duties of this job, the employee may be required to sit, stand and walk for long periods of time; depending on the needs of a customer.
- As part of the scope of employment, the employee must hold a valid driver\'s license as well as comply and meet the requirements set forth in the Authorized Driver Policy to drive on behalf of the company.
- Typically requires travel up to 80% of the time.
About Us
ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges.
With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.
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