Experience Inc. Jobs

Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

CC097510 Operations Administration

Summary:

Works to improve patient access, using best practices for the patient throughput process and maximum reimbursement by forecasting and analyzing staffing models, payor behaviors and growth opportunities. Oversees multiple areas and develops strategic plans, policies, and procedures to achieve goals/outcomes. Responsible for the oversight of the DHS employees on campus and oversees the Medicaid Eligibility process to ensure DHS and organization standards are met. Takes ownership of key planning, budgeting and forecasting processes to improve financial performance.

Additional Information:

Required Education:

Bachelors Degree or Equivalent Experience

Recommended Education:

Master's Degree

Required Work Experience:

Direct - 7 years with 5 years of leadership experience

Recommended Work Experience:

Required Certifications:

Recommended Certifications:

Description

1. Plans, implements, evaluates and reports strategic improvement activities and is responsible for strategic goals and outcome. Provides administrative direction and collaborates in planning, operationalizing, and evaluating assigned area(s).

2. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

3. Analyzes, organizes, and evaluates data and recommends changes to optimize financial performance. Compiles accurate data and prepares forecast and trend analysis in collaboration with Finance and other stakeholders. Coordinates and supports leadership in developing annual operating budgets and staffing needs.

4. Manages and coordinates the development, implementation, evaluation and follow-up on quality improvement processes and special projects as assigned within established timeframes.

5. Responsible for the first impression of Arkansas Children’s. Responsible for the accuracy and timeliness of registration, follow up, financial counseling, prior-authorization, and outside PCP referral processes; Performs intermediate functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

6. Responsible for compliance with all policies.

7. Manages the Insurance Premium Payment Program.

8. Performs other duties as assigned.

Arkansas Children’s (https://www.archildrens.org/about-us) is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.

Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action.

Arkansas Children’s Hospital has received Magnet Status (https://www.archildrens.org/about-us/magnet-recognition) from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report (https://www.archildrens.org/about-us/awards-and-recognition) for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.

For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.

Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest (https://www.archildrens.org/locations/arkansas-childrens-nw) provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

“Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager

“Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst

“We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator

“Care, love, and hope for children!” Kathy – Administrative Assistant

“When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant

Arkansas Children's provides equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy or any other category protected by federal, state and local laws. Further, Arkansas Children's will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.