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The Market Manager Retail Sales oversees the day-to-day operations of an Altice USA Retail Store(s) focusing on best practices and instilling a sales culture.

• This position ensures adherence to documented policies and procedures, meets, and exceeds sales and revenue goals by focusing on quality assurance, and customer satisfaction. Serves as the key liaison between Corporate, Field Management, Marketing and Sales Operations. The MarketManager is a great communicator that consistently promotes quality, commitment, courtesy, and teamwork.
• The MarketManager is responsible for executing sales policy, process and procedure, documentation, and communication of corporate initiatives. Working collaboratively with all stakeholders, this position is responsible for ensuring that the retail location(s) are operationally ready daily.
• The MarketManager overseesa high performing sales team that consistently drives sales, promotes Optimum services, and enhances the customer experience. The MM uses state of the art reporting metrics to ensure compliance with Company goals and standards.

• Must be flexible to work weekends and holidays as business needs dictate.
• Bachelor's degree in Business preferred or equivalent work experience.
• Minimum 10 years business management experience with increasing levels of responsibility.
• Data analysis and interpretation skills.
• Ethical standards and professional demeanor.
• Ability to communicate effectively via email, chat, in person and by phone.
• Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment.
• Proven ability to close performance gaps.
• Proficient in Word, Excel, PowerPoint, and SharePoint.
• Valid Driver License and ability to travel from one location to another as needed.