Experience Inc. Jobs

*About the company: *

HP, the company that founded Silicon Valley, is the leading printing and personal systems technology company in the world, and we are here to create technology that makes life better for everyone, everywhere.  We apply new thinking and ideas to create more simple, valuable, and trusted experiences with technology, continuously improving the way our customers live and work. 

HP's vision and promise are to engineer experiences that amaze our customers.  With the heart, creativity, and energy of a startup, and the brain, muscles, and determination of a Fortune 100 corporation, operating in more than 170 countries, we continue to deliver ground-breaking new technologies to build on our 70+ year legacy of innovation.  

HP's commitment to diversity, equity, and inclusion - it's just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you're more innovative and that helps grow our bottom line. Come to HP and thrive! 

*About the position: *

In addition to core strengths in Personal Systems, Printing, and Collaboration, HP is advancing its capabilities as a solution provider globally, and notably in LATAM. Building on a strong heritage in solutions such as managed print services, managed device services, and managed collaboration services, HP is now expanding into a broader set of services and solutions across our entire product portfolio. We are collaborating with leading software and services partners to provide a comprehensive portfolio of compelling solutions to our enterprise, mid-market, and SMB customers. While we have a direct sales motion, HP's core strength lies in its channel partnerships. We want to be the vendor of choice for helping our channel partners expand their solutions businesses. An important enabler of this growth initiative is defining and launching the right portfolio of solutions to help our customers imagine, plan, execute and monitor their future of work transformations.

Job Summary

The Senior Director of LATAM Services and Solutions Sales will be a key member of the Global Services and Solutions and the Market executive leadership team, responsible for driving sales strategy, execution, and recurring revenue growth across the region. This role will lead a high-performing sales organization focused on delivering solutions to a diverse client base, across all customer segments. The role will play a critical role in shaping the organization's go-to-market strategy, expanding market share, and ensuring the successful delivery of tailored workforce experience solutions that enable customers to embrace future of work trends for employees like Gen AI, Hybrid Work, and security.

Responsibilities

• Leads and manages a team of sales professionals and managers providing coaching, mentoring, and training to help the team meet and exceed sales targets.

• Establishes performance metrics and conducts regular performance reviews, recognizing and rewarding high achievers and addressing performance issues as necessary.

• Defines the overall sales strategy for the organization ensuring alignment with the long-term business goals and objectives.

• Builds and maintains strong relationships with key customers, partners, and stakeholders ensuring excellent customer service and satisfaction to promote repeat business.

• Monitors market trends, competitor activities, and industry changes to adjust sales strategies and maintain a competitive edge.

• Manages and allocates the budget for the sales department, making strategic decisions regarding expenditures, resource allocation, and cost management.

• Identifies, negotiates, and establishes strategic partnerships or alliances that can significantly impact the organization's market position and revenue growth.

• Gathers feedback from customers and incorporates it into the organization's offerings to enhance the sales process and foster positive customer experience.

• Identifies and addresses potential risks that could affect the organization's sales objectives, ensuring compliance with industry regulations and ethical standards.

• Stays updated with the latest sales technologies and tools and integrates them into the sales process to streamline operations and improve results.

Education & Experience Required

• Experience in leading a business environment based on recurring revenue and solution's that focus on enterprise software and services.

• Ability to lead a matrixed organization both internally and with channel partners.

• Manage team on critical subscription services and SaaS metrics (e.g. Annual Recurring Revenue, Net Retention Rate).

• Experience and ability to position value and benefits from use cases and outcomes derived from subscription offerings like SaaS and/or managed services.

• Engage with C-level executives and decision-makers to understand their business challenges and position the company's solutions as essential to their success.

• Attract, retain, and develop top sales talent, with an enterprise sales solutions and recurring revenue background fostering a culture of high performance, accountability, and continuous learning.

• Proven experience in managing sales teams across large geographies and the dynamics of a multi-cultural region (e.g. languages, currency)

• Understanding of the IT services mega-trend landscape (e.g. Gen AI, Cybersecurity, Hybrid-work), and enterprise software solutions with knowledge of ITIL methodologies.

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 15+ years of job-related and/or management experience, preferably in sales, business management, project management, or a related field

Impact & Scope

• Impacts entire business and influences company direction across multiple disciplines or areas of HP.

Complexity

• Uses input from managers and directors to inform strategy and achieve company goals and objectives.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

The on-target earnings (OTE) range for this role is $255,100 to $408,150 annually, with a 60/40 (salary/incentive) mix. There are additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

oHealth insuranceoDental insuranceoVision insuranceoLong term/short term disability insuranceoEmployee assistance programoFlexible spending accountoLife insuranceoGenerous time off policies, including; 4-12 weeks fully paid parental leave based on tenure13 paid holidays *15 days paid time off (US benefits overview (https://www8.hp.com/h20195/v2/getdocument.aspx?docname=c07065756) )

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).