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The Credit and Collections Global Process Owner will be responsible for ensuring that the HP Credit and Collections team has standard global process documentation and training. We are collaborating with our IT team to leverage technology to address simplification opportunities within SAP which HP utilizes for AR reporting and support our overall business strategy and financial systems roadmap.

Reporting directly to the VP for Credit and Collections , Director of Credit and Collections Process, Compliance, Reporting, and Analysis will be responsible for overseeing all aspects of the credit and collections process, ensuring compliance with HP controls, relevant country regulations, and providing insightful analysis and reporting to drive strategic decision-making.

Credit and Collections Process and Training Management:

• Develop and implement effective credit and collections strategies to minimize credit risk and optimize cash flow..

• Continuously evaluate and enhance credit and collections processes to improve efficiency and effectiveness.

• Develop and deliver credit and collections operational training to ensure that the credit and collections team is effective and efficient in their roles

Compliance Management:

• Ensure that HP Credit and Collections has a strong controls environment that is supported by clear and concise processes

• Ensure the company's credit and collections policies and practices comply with all applicable regulations and internal standards.

• Develop and implement compliance training programs for relevant staff members to promote adherence to regulatory requirements.

Reporting and Analysis:

• Oversee the development and maintenance of comprehensive credit and collections reports, dashboards, and key performance indicators (KPIs).

• Analyze credit and collections data to identify trends, opportunities, and risks, and provide actionable insights to senior management.

• Prepare regular reports and presentations for executive leadership, and Internal stakeholders.

Cross-Functional Collaboration:

• Collaborate closely with Market Finance, Treasury, Technical Accounting, Finance Reporting, IT, Sales... and other relevant departments to align credit and collections strategies with overall business objectives.

• Serve as a subject matter expert on credit and collections matters, providing guidance and support to internal stakeholders as needed.

• Foster a culture of collaboration, accountability, and continuous improvement within the credit and collections function.

Education & Experience Recommended

• Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 12+ years of job-related and/or management experience, preferably in collection, credit, banking, or a related field.

Preferred Certifications

• Certified Accounts Payable Professional (CAPP)

• Certified Credit Executive (CCE)

• Certified Professional in Credit and Collections (CPCC)

• Certified Management Accountant (CMA)

Knowledge & Skills

• Accounting

• Accounts Receivable

• Auditing

• Billing

• Credit Management

• Credit Risk

• Customer Relationship Management

• Economics

• Finance

• Financial Services

• Invoicing

• Loans

• Portfolio Management

• Process Improvement

• Project Management

• Regulatory Compliance

• Risk Appetite

• Risk Management

• SAP Applications

• Underwriting

Cross-Org Skills

• Customer Centricity

• Prioritization

• Resilience

• Team Management

• Strategic Thinking

Impact & Scope

• Impacts multiple functions and may act as a lead to peers on cross-functional project teams working to establish and execute business goals.

Complexity

• Contributes to the development of company objectives and achieves goals through subordinate high-level individual contributors and managers.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

*Preferred location is Houston, TX but role can be considered for US remote.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).