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Absco Solutions Field Operations Manager - Fire, Safety, Access & Security Systems in Spokane, Washington

Absco Solutions started in 1977 and we have become the Northwest’s premier facility vulnerability expert in fire life-safety, and security integration for multi-site and campus environments.  We work with Federal Agencies, Universities, Hospitals, K-12, Distribution, Retail, State and Local Municipalities, and other marque campus clients. 

The Absco team seeks progress over perfection while striving for excellence every day. Our reputation is based on outcomes, not intent, so we judge ourselves and our performance on our customer’s success and we hold ourselves accountable to our word. We build respectful and transparent relationships with each other and work to improve the service of each team member, our clients, and the company. Together we succeed.

The Field Operations Manager is a leadership position in our operations team, focused on the performance and success of the assigned region.  This role is responsible for project management, personnel oversight, and team development. The Field Operations Manager reports to the Director of Operations and is accountable for the Branch Operations Team to Senior Leadership. 

What You Will Do

  • Oversee and implement Project Management tasks including, but not limited to:

  • Compliance with all Absco project management processes, procedures, and tools.

  • Manage scope, timeline, materials, personnel, and changes on all assigned projects.

  • Facilitate all communications with internal and external teams including sales, administration, design, etc. regarding project needs.

  • Track performance of assigned projects against pre-defined KPIs.

  • Oversee branch service and warranty requests from customers.

  • Management and development of direct reports including Field Supervisors, Technicians, Apprentices, and support staff assigned to the region

  • Oversee branch operations budget in coordination with project items including subcontractors, per-diem, materials, tools, and labor.

  • Attend and participate in required meetings involving corporate strategy, P&Ls, profitability, and any other items as determined by Senior Leadership.

  • Ensure all work is performed in a manner consistent with manufacturer requirements, local codes, and Absco Standards

  • Contribute to the continued improvement of Absco Solutions through regular feedback and reviews

  • Support customer relations by responding to customer inquiries and technical issues

    What You Will Bring

  • 3+ years of experience with low voltage electrical, construction, or similar technical background

  • High School diploma/GED required

  • 5+ years of experience in Project Management

  • PMP or similar desired

  • Travel will be required when deemed appropriate to support the business

  • Possess a valid driver’s license

    How You Will Be Successful

  • Communication: You pride yourself on delivering clear, effective communications and strong active listening skills.

  • Bias for Action : You have an eagerness to take initiative and persist in accomplishing objectives despite obstacles and setbacks. You work to complete deliverables with a. high sense of urgency and ownership.

  • Collaborative Partner : You know the “how” is as important as the “what” and you aim to build effective relationships across the organizations, as well as externally with 3rd parties. You are mindful of diverse perspectives and engage clients in a professional manner.

  • Quality Focus : You show concern for quality, accuracy, and completeness of work activities. You plan your work activities in advance to ensure that assignments are completed in a timely and accurately manner.

  • Logical and analytical: You’re able to distill and synthesize complex ideas into concise, meaningful information. You’re adept at prioritization and project management with attentiveness to detail and consistent follow through.

  • Growth mindset : You take the initiative to learn new skills that benefit the role and operational objective. You take ownership of your own professional development, learning from your experiences and seeking other’s ideas and perspectives.

    Physical Requirements

     

  • Ability to drive as needed to customer project locations across greater Seattle area.

  • Requires sitting for extended periods of time at a computer, keying and reading content.  

  • Will be required to stand, reach, bend, twist, squat, and move about freely in an office environment.

  • May need to be able to lift up to 50 lbs.  

  • Able to use office equipment such as phone, copier, printer, etc.

    Compensation

Compensation for this position is salaried at $90,000 - $105,000 per year, determined on experience and credentials.

What to Expect

We offer a professional and fun work environment. While we maintain a good balance between work and life, additional hours may be required at peak times or for specific initiatives. Travel between office locations may be required on occasion. Absco Solutions started in 1977 and we have become the Northwest’s premier facility vulnerability expert in fire life-safety, and security integration for multi-site and campus environments.  We work with Federal Agencies, Universities, Hospitals, K-12, Distribution, Retail, State and Local Municipalities and other marque campus clients. 

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of people so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Absco Solutions is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, disability status, protected veteran status, marital status, or any other characteristic protected by law.

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