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WASHINGTON TRUST BANK Assistant Branch Manager in Spokane, Washington

DescriptionLocation: Second & Wall Branch - 706 W Second Ave, Spokane, WA 99201This position is responsible for co-managing the branch while demonstrating positive leadership behaviors through team motivation, team development and leading by example. Duties include directing branch activities to meet established goals to acquire, expand and retain customer relationships, service quality goals and ensure branch activities reflect our aspirations in the market and community. This role supports the Branch Manager by coordinating the training, sales, service and operational aspects supporting bank initiatives which include leading and managing Financial Concierge sales goals, participating and promoting business development activities and assisting with developing strategies for branch success. Ensures and coordinates daily operations with accuracy and efficiency and demonstrates a high level of product knowledge to ensure quality customer service. Acts as the compliance representative and is accountable for complying with bank policies and procedures along with governmental regulatory requirements and risk management.Requirements:Typical schedule is Monday through Friday, 8:15 to 5:15. Schedule may vary, must be flexible. Regular, reliable attendance required.Excellent communication and interpersonal skills to effectively resolve customer service issues and to coach, develop and build successful team.Goal oriented and self-motivated with proven ability to appropriately sell products and services to customers.Demonstrated ability to multi-task, identify priorities and organizational skills to efficiently and effectively operate in a changing environment.Previous branch banking experience with understanding of current regulatory requirements and environment.Have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS)May be required to lift heavy bags of coin (approx. 27 lbs) or assist customers with Safe Deposit boxes.May be required to work extended hours as needed to assist branch.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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