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Job Description Summary

The Instrument Repair Technician is responsible for performing preventive maintenance and repair of BD instrument products used in R&D labs in the BD Diagnostic Systems Baltimore hub. Requires strong customer facing and communication skills, and effective time management. BD COR instruments will be a focus for this position.

Job Description

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.

Responsibilities

• Troubleshoot, repair and provide preventative maintenance of instrumentation with minimum direct supervision, as requested, in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards.

• Maintain good communications with internal customers to ensure satisfactory service levels.

• Accurately maintain test equipment, tools, and technical data.

• Train on and work to applicable Field Service procedures and bulletins, especially those related to BD COR.

• Comprehensive record keeping of all instruments, PM schedules, and repair activity in lab notebooks and online databases.

• Interface efficiently with other departments and managers to resolve problems and issues.

• Will frequently work with R&D Engineers and Lab Technicians to diagnose problems and prescribe corrective actions.

• Solving, including root cause analysis and repairing instruments.

• Work with field service technicians and assist in development of new service procedures and refinement of existing procedures.

• Provide input to program managers or engineering leads on repair and solving requirements for instrument system or subsystem development.

• As a representative of BD, promote and maintain good team member relations through high standards of personal appearance, ethical behavior, maturity and good judgment.

• Potential for optional travel within the United States to customer and clinical trial sites required by the organization.

MINIMUM QUALIFICATIONS :

KNOWLEDGE AND SKILLS:

• Good solid understanding of electronics and electro-mechanical devices.

• Experience with high precision electromechanical systems and/or robotic systems is required.

• Proficient in reading, understanding, and applying assembly drawings, manufacturing and test instructions, and service manuals. Able to follow verbal instruction and actively learn.

• Able to work with others to tackle novel undocumented problems.

• Must be able to safely lift and / or move large heavy instruments to gain service access or relocate them from lab to lab. Able to safely lift at least 80 pounds.

• Must have computer proficiency with user interface and software. Ability to run test protocols.

• Knowledge in PC and web-based equipment and application software and networking

• Effective interpersonal skills, communication, customer service, organization/prioritization and administrative skills.

Additional:

• Lifting requirements - Ability to lift 70 lb. objects from the floor to chest level.

• Hand Powered Tools - Ability to operate powered drills, powered screw drivers, and other powered tools.

• Manual Tool Manipulation - Ability to turn manual sockets, crescent wrenches, and screw drivers repeatedly over the course of an 8-to-10-hour day.

• Ability to sit, kneel, squat, bend, and stand repeatedly in an 8–10-hour period to assemble and repair instrument suites.

• Ability to push and pull heavy objects (on casters).

• Ability to perform fine motor tasks while reaching over the course of an 8–10-hour day.

• Ability to carry a 40 lb. pack on your back or shoulder for up to 1 hour.

• Able to climb portable ladders and step stools.

• May be required to wear a respirator while servicing equipment, thus must be able to pass a fit test and medical evaluation.

EDUCATION AND EXPERIENCE:

• High school diploma

• Minimum of 2 years' experience with standard mechanical and electrical tools including voltmeters and ability to use computer diagnostic tools.

#earlycareer

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

To learn more about BD visit  https://bd.com/careers

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

Primary Work Location

USA MD - Sparks - 7 Loveton Circle

Additional Locations

Work Shift

US BD 1st Shift 8am-5pm (United States of America)

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.