Job Information
Salt Lake Valley Chevrolet Service Department Cashier/BDC Associate in South Salt Lake, Utah
Salt Lake Valley Chevrolet in West Valley and Salt Lake Valley GMC Buick in South Salt Lake are both looking to hire a customer service driven Business Development Center teammate to schedule customer appointments, route incoming phone calls, and process payments. Responsibilities * Answer customer calls and establish follows-up with sales appointments. * Take customer payments and invoice Service and Parts customers. * Respond quickly to internet, phone and live chat inquiries using email, scripts and templates. * Provide customers with initial product information and direct them to the appropriate dealership resources. * Present initial financing options based on customer needs. * Follow up with leads that are not ready to make an appointment or no-show. * Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management. * Utilize CRM tracking system daily. * Scan finalized invoices into our electronic filing system. Shifts Available * 8:00am to 4:30pm Weekdays and 8:00am to 3:00pm on some Saturdays (Full time at Chevrolet) * 9:00am to 6:00pm Weekdays and 8:00am to 3:00pm on Most Saturdays (Full time at GMC Buick) * Part time schedules available Benefits for Full Time Employees * Medical and Dental after within 90 days * Holiday pay after 6 months of employment * Vacation/PTO available at 6 months * 401(k) Plan with employer contribution/match after 1 year of service * Opportunities for advancement with multiple locations Qualifications* Dependable and motivated a must * At least one previous role based in customer service experience * Excellent teammate with collaborative attitude and eagerness to improve * Prompt and courteous demeanor * Positive and hardworking personality * Strong computer skills * Valid driver’s license We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.