Job Information
Atlantic Health System Medical Office Associate II, Colorectal Surgery in South Plainfield, New Jersey
Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including prior authorization and billing support, scheduling, patient communication, and filing.
Principal Accountabilities:
Prior authorization for procedures.
Schedules and coordinates appointments.
Accurately updates and maintains patients' health records.
Verifies insurance coverage and assists the billing department with processing claims.
Communicates test results to patients when directed by physicians or nursing professionals.
Ensures contacting patients regarding appointments, answering billing questions.
Assists patients with re-scheduling appointments and other scheduling issues.
Performs other related duties as assigned.
Required:
- High School Diploma or equivalent.
Preferred:
Associates degree in Medical Office Management, Business, or related field.
1 year of experience in a medical office environment or relevant area.
2+ years experience preferred