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Intermountain Healthcare Documentation Specialist in South Jordan, Utah

Job Description:

This position is responsible for performing tasks that support complete, accurate and timely collection, and entry of physician orders.

Job Essentials

  1. Accurately analyzes and enters deficiencies into software application for home medical equipment orders in accordance to State, Federal, and Joint Commission guidelines.

  2. Audits incomplete records using both paper and software application, and makes appropriate action to the incomplete record.

  3. Prepares, sends, and receives physician orders in accordance with State and Federal laws, and tracks the progress in receiving them back.

  4. Accurately and timely preps and enters patient documents into the software system.

  5. Provides excellent telephone and in-person customer service, answers and returns calls promptly and courteously, and responds to requests in an accurate and timely manner.

  6. Provides effective and clear communication in both writing and verbally to physician offices, patients, intake, and the stores regarding issues with the patient record.

  7. Coordinates HME Stores, Intake, and Physicians/Physician Offices regarding the collection of medical documents that are required to update the patient record and ensure accurate billing practices

  8. Maintains productivity levels established by management in completion of work.

  9. Provides support to department as directed by the department manager.

Additional Details:

Entry Rate: $13.96

Schedule: Monday - Friday between 7:00 am - 6:00 pm

Minimum Qualifications

  • One year of health care customer service experience

  • Demonstrated proficiency with word processing and spreadsheets

  • Demonstrated excellent interpersonal skills and ability to communicate orally and in writing with attention to detail

  • Demonstrated ability to communicate effectively, follow instruction and function as part of a team.

Preferred Qualifications

HME Experience

Physical Requirements:

Listening, Hearing, Speaking


Homecare - Salt Lake City

Work City:

South Jordan

Work State:


Scheduled Weekly Hours:


Being a part of Intermountain Healthcare means joining a world-class team of over 38,000 employees and caregivers while embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: Helping people live the healthiest lives possible.

Our patients deserve the best in healthcare, and we deliver.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

ADA Statement:

Intermountain Healthcare strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Equal Opportunity Employer

Intermountain Healthcare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status. Women, minorities, individuals with disabilities, and veterans are encouraged to apply.

Thanks for your interest in continuing your career with our team!