Job Information
Catamount Ski Resort Retail Sales Clerk - Days and Nights in South Egremont, Massachusetts
Great guest relations are vital to Catamount. Our Retail Sales Clerks are one of the many team members that guests come in contact with and therefore, they must make a good initial impression. Our new Retail shop that sells all types of ski gear for all! The Clerk must accurately tender purchases at cash registers, provide change and maintain a balanced drawer in a friendly manner. The positions is primarily stationed in the Retail Sales Area and must routinely interact with customers in a polite and professional manner. RESPONSILBILITIES - Generate sales, demonstrate and maintain a professional standard of guest service. - Monitor the store and ensure it is properly stocked and organized. - Greet customers including answering phones and directing customer inquiries appropriately. - Handle cash transactions between customer and retail store. - Learn POS, product knowledge, resort knowledge, guest service, and sales generation. - Process credit or debit card transactions and validate checks. - Issue receipts and monetary change due to customers. - Implement company cash handling policies and procedures. - Ensure prompt, accurate reporting and cash reconciliations. - Be energetic, motivated, and possess the ability to prioritize tasks and multi-task simultaneously - Assist customers in selecting merchandise, processing sales, and addressing customer satisfaction. - Keep the store clean, neat and organized. - Closing of the retail location. QUALIFICATIONS - Must be 18 years of age or older. - High school diploma or equivalent. - Previous customer service and cash handling experience preferred. - Detail oriented and highly observant. - Excellent math skills, ability to properly count out change and counts money back to customer in an accurate and concise manner. - Organized, efficient, responsible and mature. - Friendly, outgoing, excellent guest service skills, and honest - Ability to multi task. - Capable of working independently and in a team environment. - Previous retail sales and customer service experience. - Maintain a working knowledge of products. - Ability to work a flexible schedule; including nights, holidays and weekends. - Hours are Days - 8:30am - 3:00pm on Monday-Sunday - Nights- 3:00pm-8:00pm on Wednesday-Saturday