Job Information
Indiana University South Bend Titan Success Center Director (Student Support Leader) in South Bend, Indiana
TITLE: Titan Success Center Director (Student Support Leader)
DEPARTMENT: Titan Success Center
SALARY: $60,000 - $61,200
DETAILED DUTIES AND RESPONSIBILITIES:
Assists in the coordination of retention initiatives across campus.
Assists in the coordination of orientation and belonging for new and returning students.
GENERAL DUTIES AND RESPONSIBILITIES:
Provides highest level of operational leadership and coordination of assigned staff members to define student support methodologies and standards; provides direction and guidance on high priority student support projects/initiatives.
Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase student support initiatives.
Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
Manages high level assignments and allocation of student support resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale student support projects with a wide audiences in support of academic initiatives.
Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
Researches and stays up-to-date on new industry student support standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
Works collaboratively with other student support leaders across departments in recommending standards, best practices, and related policies/procedures.
Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to student support.
QUALIFICATIONS:
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
Bachelor's Degree in social work, law, or related field required
Master's Degree in higher education student affairs or related field preferred
4 years in student support, higher education student affairs, or related field required
1 years of management experience in relevant field required
REQUIRED SKILLS:
Proficient in English written and verbal communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Excellent organizational skills
Excellent collaboration and team building skills
Effectively coaches and delivers constructive feedback
Instills commitment to organizational goals
Demonstrates excellent judgment and decision making skills
Effective conflict management skills
Builds and manages effective teams
Demonstrated ability to maintain confidential information
Demonstrated customer service skills
Knowledge of student development, counseling, or career development theories and practices
Knowledge of current needs and trends of diverse student populations
Ability to develop accurate reports, correspondence and prepare and deliver presentations
Commitment to working with people from diverse backgrounds and demonstrated cultural competency
Ability to build strong partnerships with students and other university departments
APPLICATION REQUIREMENTS:
1) To be considered for this position, you must submit a resume at the time of application. 2) Open Until Filled. Apply at: https://jobs.iu.edu