Job Information
Patriot Group International, Inc Data Center Security Manager / Shift Leader in South Bend, Indiana
Data Center Security Manager / Shift Leader
Position Type: Full-Time, Exempt – Contingent upon award
Work Location: St. Joseph County, IN
Shift: On-Site, Day, Night (Panama Schedule)
Patriot Group International Inc. (PGI), voted #1 Best Place to Work by Virginia Business Magazine and the Best Companies Group, offers an unrivaled hybrid of specialized services by combining security and risk management disciplines with a special operations and intelligence perspective.
Patriot Group International Inc. (PGI) has a current full-time, employee opening for a Data Center Security Manager / Shift Leader (DCSM/SL) position based in the St. Joseph County area. This position reports to the Cluster Security Account Manager (CSAM).
The DCSM/SL manages and directs all operations and personnel management of a data center security operation, including security services and response, scheduling, budget, training, contract compliance, and quality management.
The DCSM/SL will be responsible for the following:
Responsible for administration requirements, reporting, incident response, training, human resources concerns, timekeeping, and invoicing support for the assigned site on a 24/7/365 basis.
Serve as a direct PGI representative to the customer data center site security manager.
Directly responsible for the site’s contract compliance with all elements of customer statements of work, service level agreements, and quality assurance.
Assist the PGI CSAM in the development, maintenance, and reporting of individual program budgets including minimization of unplanned overtime.
Assist the CSAM in providing strategic direction and direct guidance to operations and subordinates to manage activities and issue resolution, including physical security, safety, and business continuity events.
Assist the CSAM in creating or improving the operational systems, processes, and policies in support of the customer mission.
Assist the CSAM and operations staff in the planning and executing of screening, hiring, development and retention of security personnel and supervisors.
Ensure 100% staffing coverage and responsibility alignment for the assigned site, team and shift.
Oversee and direct crisis management functions at the assigned site including command and control of incident response post-orders, law enforcement and emergency services coordination, customer communication, after-action review and debriefing.
Enforce PGI policies and standards of conduct.
Other duties as required or delegated by the CSAM.
Required Qualifications:
Commitment to the mission, PGI core values and ethos.
At least 5 years of security, military, or law enforcement management experience including a strong knowledge of personnel management, budgeting, and compliance.
A minimum of 2 years of experience managing shifts of personnel including screening, hiring, training, scheduling, and reporting activities.
Knowledge and experience in organizational effectiveness, operations management and implementing best practices.
Excellent computer skills and proficient in Excel, Word, Outlook, and Smartsheet.
Excellent communication skills.
Knowledge and experience using Lenel and other access control tools.
Demonstrated leadership and vision in managing staff groups, projects, or initiatives.
Excellent interpersonal skills and a collaborative management style.
A demonstrated commitment to high professional ethical standards and a diverse workplace
Excels at operating in an ever-changing environment.
Excellent people manager, open to direction and commitment to get the job done.
Delegate responsibilities effectively.
Must be available by phone or email after hours and on weekends.
Ability to pass a pre-employment drug screen and periodic random drug screening as well as a background check
U.S. Citizenship
Preferred Qualifications
One year of experience managing the physical and technical security aspects of large data centers or similar facilities.
Two years of experience managing high volume (100+ security, military or law enforcement professionals) employee development and training initiatives in a high pressure and high visibility environment.
Significant experience diplomatically managing both upward and downward within a defined chain of command with internal and external customers or stakeholders.
Experience in developing local, state or federal level policies and procedures.
Experience in national level incident response protocols.
Bachelor’s degree in a related field.
Physical Requirements:
- This position requires lifting, standing, walking, sitting, bending throughout the workday; with some workdays being up to 12 hours.
Patriot Group International Inc. is a global mission support service provider with expeditionary capabilities, providing services to select clients within the intelligence, defense, and private sectors. PGI is a veteran-owned and operated company with experience performing in over 50 countries including austere and high-threat environments.
DISCLAIMER:
Patriot Group International Inc. is proud to be an Affirmative Action/Equal Opportunity Employer. PGI provides equal employment opportunity for all persons in all facets of employment. PGI maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks.
If you are a qualified individual with a disability or a disabled veteran and need a reasonable accommodation to use or access our online system, please contact us on our home page.
http://patriotgroupinternational.com/