Experience Inc. Jobs

Title

Administrative Assistant I - Permit Technician

Open Date

8/27/2024

Full-Time/Part-Time

Full-Time

Exempt/Non-Exempt

Non-Exempt

Bargaining / Non-Bargaining

Non Bargaining

Division

Community Investment

Location

Building

Reports To

Building Commissioner

Schedule

8:00am to 4:30pm Monday- Friday

Pay Rate

Salary Range: $40,000 - $42,000 annually

Description

Salary Range: $40,000 to $42,000 annually

POSITION SUMMARY:Processes a variety of building permits and answers questions for the Building Department submitted by mail, email or in person. Together with the team, will facilitate an efficient and positive customer experience. This position deals directly with the public at the front counter of the office.

As a leader and employee of the City of South Bend, you are called upon to serve in a manner that supports Our Core Values: Excellence, Accountability, Innovation, Inclusion, and Empowerment as you carry out our primary employee expectations: Champion Values and Organizational Pride, Champion Operational Excellence, Make Sound Decisions, Embrace Coaching and Accountability, Communicate with Excellence, Value Diverse People and Perspectives, Embrace Personal Development, Exhibit a Positive Attitude and Own Your Health, Wellness and Safety

SUPERVISION EXERCISED:None

ESSENTIAL DUTIES AND RESPONSIBILITIES:This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected.

• Issues a variety of permits for construction in conjunction with Microsoft Office Products, PDF creation and manipulation, electronic scanning and filing, data/document management, windows file structure and manipulation.
• Answers general questions regarding zoning, building, and permitting process.
• Reviews permit applications for compliance and completion, including but not limited to flood districts, historical districts, legal parcel identification, use and setbacks.
• Maintains electronic records of residential and commercial permits.

NON-ESSENTIAL/MARGINAL FUNCTIONS:Perform other duties and assume other responsibilities as apparent or as assigned.

EDUCATION / QUALIFICATIONS:

• High School diploma or equivalent education is required. College degree preferred.
• Minimum three years experience working in building contractor, architect, engineering, real estate, or construction related office environment, handling typical office duties with the ability to learn permit processing, proficiency in MS Office, particularly Word, Excel, Outlook and PowerPoint.

KNOWLEDGE SKILLS AND ABILITIES:

• Working knowledge of City or County government a plus. Strong communication and organizational skills.
• PowerPoint
• GIS and IT background beneficial. Proficiency in MS Office, particularly Word, Excel, Outlook, and PowerPoint.
• Background in financial/bookkeeping beneficial.
• Able to multi-task in a demanding office environment.
• Background in construction, zoning, or real estate.
• Bilingual language skills a plus.
• Must be professional, accurate, and able to handle occasional challenging customer situations.

CERTIFICATES, LICENSE, REGISTRATION:State of Indiana Notary preferred.

EQUIPMENT:Desktop Computer, Laptop Computer; Telephone, Automobile, Copy Machine

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to perform theessential functions.

While performing the duties of this job, the employee is frequently required to sit andwalk, and talk or hear. The employee is occasionally required to walk; use hands tofingers, handle or feel objects, tools, or controls; and reach with hands and arms. Theemployee is occasionally required to climb, ba ance, stoop, kneel, crouch, and crawl. Theemployee must occasionally lift and/or move up to 25 pounds. Specific vision abilitiesrequired in this job include close vision, distance vision, color vision, peripheral vision,depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:Work is performed in office settings with moderate inside temperatures and outside in alltypes of weather. The noise level in the work environment is usually quiet to moderate inthe office and loud in the field. The entireoffice is smoke free.

Position Requirements

Required

Pre-Employment Drug Screen

About the Organization

South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon