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Indiana University South Bend Academic Adviser - Bachelors in South Bend, Indiana

TITLE: Academic Advisor - Bachelors

DEPARTMENT: Advising

SALARY: $43,888.08

DEPARTMENT SPECIFIC DUTIES AND RESPONSIBILITIES:

Perform proactive advising and coaching through strategic and data informed outreach campaigns using multiple media (e.g., texts, phone, AdRx campaigns) to help students navigate barriers to their success, to retain them, and to accomplish timely reenrollment.

Maintain flexible student appointment schedule using multiple modes (online, in-person, etc.) and provide sufficient appointment slots to serve students.

Monitor and reply promptly to student communications in all modalities (e.g., text, email, phone).

Advise at student enrollment events (e.g., orientations) and meet with all first-year advisees prior to or at the beginning of their first semester.

Participate in campus events relevant to advising (e.g., convocation, admissions open house).

Assist in developing advising materials.

Track and support student progress from first time enrollment through graduation. Maintain records on student progress, persistence, retention, and graduation.

Effectively use university advising and retention tools and systems.

Work with faculty and academic units on curriculum training, curriculum issues, unit policies, degree audits, student issues, and other matters pertaining to advising.

Communicate outcomes at staff meetings.

Other duties as assigned.

GENERAL DUTIES AND RESPONSIBILITIES:

Provides academic counseling for students pursuing or considering majors, minors, or certificates. Guides students in planning their course of study in concert with the departments' curricular requirements; explains curriculum requirements and school and campus policies.

Meets with students in groups and one-on-one to guide students in academic programs that will meet their educational needs and the requirements of their chosen major, minor, and/or certificate.

Assists students in making informed decisions about a choice of major and potential career or graduate school direction; helps students to assess their interests, values, and academic skills and to understand these in relation to major choice and potential future career/graduate school options.

Teaches students how to navigate university systems, academic processes, and policies; empowers student accountability in academic decisions about courses, career direction, and long-term plans; and provides guidance on avenues for increased involvement as an IU student and in the IU community.

Refers students to appropriate campus resources, such as academic support resources, placement programs, internship and overseas study opportunities, etc.

Tracks and monitors students' academic progress, reviews and maintains confidential student records to ensure that students meet requirements and to document advising discussions, and communicates this information in a timely manner to students and to appropriate academic offices when necessary.

Represents the advising function as a presenter at campus meetings and recruiting functions; assists in developing written advising materials for use in student events.

QUALIFICATIONS:

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Bachelor's Degree in related field required

Master's Degree in related field preferred

Experience in advising, counseling, higher education, or related field preferred

Experience working with students preferred

REQUIRED SKILLS

Proficient in English written and verbal communication skills

Maintains a high degree of professionalism

Demonstrated time management and priority setting skills

Demonstrates a high commitment to quality

Possesses flexibility to work in a fast paced, dynamic environment

Seeks to acquire knowledge in area of specialty

Uses and learns new technology proficiently and changes practices with changing technology

Meet Best Practices and National Standards for Academic Advising

Understands and meets FERPA requirements

PREFERRED SKILLS

Ability to work with a diverse student population

Experience with Microsoft Office Suite (Word, Excel, and PowerPoint) and Microsoft Teams.

Familiarity with student information systems.

Ability to work with minimum supervision.

Excellent interpersonal skills.

APPLICATION REQUIREMENTS:

1) To be considered for this position, you must submit a resume at the time of application. 2) Open Through 7/16/2024. Apply at: https://jobs.iu.edu

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