Job Information
ITW Inside Sales Manager in Solon, Ohio
Permatex is a leading manufacturer, distributor and marketer of premium chemical products to the automotive maintenance and repair, home and hardware markets. Product categories include gasket makers, sealants, hand cleaners, threadlockers, adhesives, cleaners, repair kits, and lubricants under well-recognized brand names such as Permatex®, the Right Stuff®, Fast Orange®, Spray Nine®, Versachem®, and Devcon® home.
We offer a competitive salary in exchange for your skills and experience! Check out more at https://myitwhr.com/
This position will oversee all activities related to inside sales supporting the Traditional Aftermarket, International and Intercompany sales. Additionally, the Inside Sales Manager will operate as a liaison between the aftermarket channels and ITW Engine Repair marketing group to support driving key marketing initiatives across these channels. The Inside Sales Manager will oversee the development of critical sales analytical tools to support Account Managers with daily management of existing accounts.
JOB DUTIES
Use critical reporting tools to generate valuable sales insights and data
Facilitates daily communication and management of agency rep groups across the Traditional and International channels
Develop compelling traditional/international sales tools such as product literature, sell sheets, including managing annual promotional programs
Maintain Traditional/International marketing calendars and manage customer marketing portals
Manage customer relationship tools such as contact databases and sales lead tools
Development of key sales support materials for sales meetings and on-going customer management such as presentations, customer support materials and more
Maintain on-going relationships with existing customers and external sales representatives including but not limited to daily communication, product announcements, and sales meetings
Oversee new customer set up and pricing updates
Identify qualified sales opportunities from inbound sales inquiries
Manage and delegate requests from other departments such as Accounting, Finance, IT, Purchasing
Maintain existing intercompany business including supporting daily communication, assisting in product, sales related inquires and evaluating full potential
Handle customer complaints when necessary
Attending and supporting customer shows and meetings as needed
Promotes and follows all Health, Safety and Quality guidelines and procedures
Special projects as assigned
BA/BS degree in Business Administration, Sales or relevant experience required
3+ years of transferable experience
Prior experience and/or knowledge with Automotive Aftermarket and/or distribution-based selling is a plus
Knowledge and/or experience with PowerBI or similar analyticial support tools
Goal-oriented, proactive, self-starter with an entrepreneurial spirit
Strong verbal, written, presentation, and interpersonal skills
Experience working with sales account managers and rep agencies
Demonstrated leadership and ability to motivate others
Excellent problem-solving skills
Skilled with MS Office (particularly MS Excel), SharePoint, and Teams
Knowledge with Oracle, JDE, or other ERP system
Highly organized; ability to prioritize and manage time effectively
Comfortable working independently and able to achieve results with minimal supervision
Excellent listening and negotiation abilities
Travel up to 25%
ITW is an Equal Opportunity Employer/Veterans/Disabled. EEO is the law. ITW invites any employee and/or applicant to review the Company’s Affirmative Action Plan. This plan is available for inspection upon request by emailing katie.craig@permatex.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Katie Craig at (440) 914-3166. No other calls will be accepted.
ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.
As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. _
ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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