Experience Inc. Jobs

Team Leader - ACS003

Job Details

Job Location

ACT Team Smithtown - Smithtown, NY

Education Level

Graduate Degree

Salary Range

$75,000.00 - $80,000.00 Salary/year

Team Leader

Responsible for establishing, administering, and directing a self-contained clinical team which assumes responsibility for directly providing needed treatment, rehabilitation and support services to identified clients with severe and persistent mental illness; supervise and evaluates staff performance to ensure service excellence and courteous, helpful, and respectful services to program clients; and function as a practicing clinician on the team.

Essential Accountabilities

• Leads daily team organizational and service planning meetings, provides direction to staff regarding individual cases, and regularly conducts individual and group supervision meetings.

• Meets required productivity targets and completes all documentation within assigned time frames.

• Monitors and coaches staff on meeting productivity measures.

• Directs and coordinates the client admission process and treatment, rehabilitation and support services of the program.

• Participate in staff recruitment, interviewing, hiring, work assignments and orientation and performance supervision.

• Develop and implement staff orientation and training.

• Develop and maintain program policies and procedures and revise as necessary.

• Perform on-call duty for crisis intervention and for staff supervision and consultation.

• Oversee and monitor accurate use of internal electronic health record (Avatar).

• Provide guidance in engagement and communication with enrollees.

• Provide leadership through positive modeling and be open to the opinions of all team members.

• Provide guidance to ACT staff for identification of potential barriers to care and resolutions to those barriers.

• Audit client charts on a regular basis.

• Coordinate and monitor services with AOT, mental health and criminal courts, probation, and child protection services on an ongoing basis.

• Responsible for crisis intervention requiring 24 hours on call availability.

• Provide disciplinary actions to staff in violation of agency, contract or program policy.

• Act as a clinical liaison between the team and outside entities.

• Document any progress notes in EHR within 48 hours of all client and collateral contacts.

• Ensure all documentation is completed in a timely fashion and remain in compliance with agency, OMH, and AOT regulations.

• Communicate pertinent consumer and operational information to the Deputy Director, Division Director and Regulatory bodies.

• Participate/Organize case conferences and case consultation to ensure a high standard of service provision.

• Conduct field based visits. The ACT Program provides 85% of their services in the community.

• Participate in OMH approved/required ACT Orientations and Trainings.

• Input all data into Vellohealth software application and monitor that all staff are keeping application up to date.

• Assists in the planning, developing and implementation of goals and training to further develop participants’ skills, including but not limited to:

• Budgeting

• Grooming

• Nutritional planning

• use of public transportation

• use of community resources

• Shopping

• Housekeeping

• Physical health & development

• Adaptive behavior/independent living

• Nutrition

• Vocational development

• Social development

• Acts as a role model for participants; furthers participants in researching and obtaining community resources appropriate and applicable to their needs and goals; follows-up on any aftercare/recommendations for treatment. Escorts/ accompanies participant as needed on appointments (medical, psychiatric, substance abuse).

• Provide crisis intervention and mental health counseling as needed.

• Participate in client meetings and conduct all 30, 60, 90 day follow-ups on discharged clients.

• Required to participate and attend meetings/trainings at various sites that require following different route of travel to worksite

  Other Responsibility

• Demonstrate ability to: maintain required written documentations; communicate relevant information to other staff and supervisor(s), verbally and in writing.

• Ability to work flexible schedules as work schedules, trainings and location are subject to change

• Ability to operate an agency vehicle.

• Attend all required training’s and any relevant to the position or deemed necessary by supervisor.

• Participate in activities of other staff members in their absence or during periods of staff shortage.

• Maintain confidentiality at all times.

• This does not limit the assignment of duties or exclude the performance of other duties not mentioned as assigned by supervisor, Deputy Director, Director, and/or Senior Management.

• Responsible for reporting and documenting all incidents to immediate supervisor within 24 hours.

Job Qualifications

• Master degree or higher in social work, psychology, rehabilitation counseling, or a related field, with licensure/registration. LMSW, LCSW, LMHC, RN (RNs are encouraged to be masters level or nurse practitioner), or physician (Ph.D, Psy. D, M.D.). Preference will be given to persons with experience on a multidisciplinary mobile team.

• Two years supervisory experience with all levels of staff. Experienced in meeting regulatory requirements with OMH and other governmental agencies and working with behavioral health population preferred.

• Computer proficiency, including the ability to use email, navigate and enter all documentation into electronic medical record.

• Strong interpersonal and communication skills and knowledge of group dynamics required

• Valid New York State driver’s license and vehicle required – candidates are subject to regulatory background checks.