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The Landings Club Lead Tennis Pro Shop Attendant Full-time or Part-time in Skidaway Island, Georgia

Job Summary

This position is responsible for assisting membership with their merchandising and registration needs.

Primary Responsibilities

  • Greets members and guests with a smile and takes care of their needs.

  • Opens and closes tennis shop as scheduled.

  • Folds towels throughout shift for use by membership.

  • Registers members and guests for appropriate guest, ball machine and rental fees.

  • Ensures maintenance and availability of ball machine.

  • Prepares short court reports for maintenance staff for all tennis facilities.

  • Answers shop telephone and answers questions. Prepares detailed messages for tennis staff members.

  • Promotes and registers members for tennis tournaments.

  • Enters quarterly court reservations sheets and contract times for all tennis facilities.

  • Assists with receiving, ticketing, and displaying of merchandise.

  • Maintains neat, clean, and attractive pro shop and merchandise displays.

  • Assists members and guests with merchandise to increase shop sales.

  • Assists with merchandise inventories.

Complies with departmental grooming standards.

  • Works variety of shifts, as needed to include nights, weekends and/or holidays.

  • Complies with departmental and Club policies and procedures.

  • Performs all other duties as assigned.

Minimum Qualifications

  • Must have experience in merchandise sales and displays.

  • Must have knowledge of computer software applications.

  • General tennis knowledge preferred.

Critical Skills

  • Must be able to understand and follow verbal/written instructions.

  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

  • Must have the willingness to provide exceptional service to members and desire to provide leadership to position the department to achieve the mission.

Physical Requirements

  • Stands for 95% of work day

  • Stocks, bends and stoops 85% of work day.

  • Lift, carries, or moves from 1 pound up to 50 pounds 40% of work day.

External Company Name: The Landings Club

External Company URL: landingsclub.com

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