Experience Inc. Jobs

Description

Professionally handle incoming requests from customers.

Thoroughly and efficiently gather customer information, access and fulfill customer needs.

Maintain balance of inbound and outbound while meeting our exceeding key performance indicators.

Continuously evaluate and identify opportunities to drive process improvements.

Process incoming orders, resolve issues, process returns and complete outbound calling to prospects and existing customers.

No collections - They have a completely separate team for those interactions

Skills

Customer service call center, Customer support, microsoft office, Customer service, data entry, computer support, Bilingual, Call center, Inbound call, Order entry, Customer care, Outbound calls, Computer skills

Additional Skills & Qualifications

Fluent in English and Spanish

2 years of customer service experience

Ability to score 30 WPM on a typing test

HS Diploma of GED

Pay and Benefits

The pay range for this position is $34320.00 - $37440.00

Benefits can be found at the link in the Employee Value Proposition link above. Please reach out to further questions.

Workplace Type

This is a fully onsite position in Sioux Falls,SD.

Application Deadline

This position will be accepting applications until Jan 24, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.