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dsm-firmenich Account Manager in Singapore Tuas, Singapore

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Key responsibilities:

  • Define accounts objectives and new business opportunities, develop strategy, implement through account plan execution and internal coordination,

  • Negotiate with customer best commercial terms (revenues, margins and cash) based on division, region objectives and strategy,

  • Understand and anticipate clients’ needs, lead proactive projects to generate new business opportunities,

  • Oversee entire value chain to ensure and monitor customer satisfaction and initiate corrective action through internal leadership. Stay close to operational, supply and purchasing teams to win collectively,

  • Build the annual sales budget and monitor sales and profitability vs target, for the regional perimeter,

  • Share visit reports, clients’ information and feedback, competitive intelligence, contributing to dsm-firmenich overall growth,

  • Measure market opportunity, define strategy to address it in a sustainable way.

    We value:

  • Team player, autonomous, adaptable and humble,

  • Strong understanding of dsm-firmenich and client business, overall business and finance acumen (pricing, sales & profitability, expenses, overdues...), and supply chain understanding (product life cycle, demand planning, order pattern...),

  • Ability to develop successfully client relationship and to position dsm-firmenich as a key business partner

  • Advanced sales and negotiation skills,

  • Strong product expertise (product, market, consumer, technical/technology) and passion for fragrance/flavors/ingredients are a plus,

  • Ability to define, prioritize and implement action plans according to business opportunities and success factors, through decision-making skills and leadership position internally,

    We offer:

  • A rich history and a promising future of bold scientific innovation and passionate creation with our customers;

  • A space to grow by encouraging and supporting curiosity and an open mindset;

  • The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;

  • A flexible work environment that empowers people to take accountability for their work and own the outcome;

  • Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;

  • An eagerness to be one team and learn from each other to bring progress to life and create a better future

    dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

    As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

    Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

    We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

    About DSM- Firmenich

    As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

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