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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

We look for leaders who have a clear vision of where we are going and how to get there, bold inclusive thinkers who create new ideas and bring our best solutions forward to benefit our patients, business partners, and customers.

As the Senior Service Commercial Manager, you will be responsible for driving the growth of the company’s service revenue across key markets. This role involves developing and implementing strategic sales plans, managing a high-performing sales team, and building strong relationships with key stakeholders to expand market share and revenue targets. Your expertise in selling Service will be crucial in expanding the company's presence and meeting customer needs across the region. This role requires a deep understanding of the diverse markets within Asia, a proven track record in sales leadership, and the ability to navigate complex business environments.

Responsibilities may include the following and other duties may be assigned:

1. Strategic Sales Planning:

• Develop and implement targeted sales strategies for service offerings in the Asia region.

• Identify and evaluate market opportunities, focusing on long-term service growth and expansion.

• Analyze market trends, customer needs, and competitive landscape to refine sales strategies.

2. Sales Team Leadership:

• Lead, mentor, and manage a sales team, ensuring alignment with company goals and objectives.

• Set clear sales targets, monitor performance, and provide ongoing coaching to team members.

• Cultivate a collaborative and high-performance culture within the team.

3. Client Relationship Management:

• Establish and maintain strong relationships with key clients and stakeholders in the industry.

• Lead contract negotiations and manage key accounts to ensure customer satisfaction and retention.

4. Service Market Expansion:

• Identify and prioritize growth opportunities for service offerings in new and existing markets.

• Collaborate with the product and service development teams to align offerings with market demands.

• Work with marketing to develop and execute go-to-market strategies that drive service adoption.

5. Sales Performance Analysis:

• Track and report on key performance metrics, including revenue, Attach rates, and market share.

• Use CRM tools and analytics to drive informed decisions and optimize sales strategies.

• Adjust sales plans based on performance data and performance.

6. Channel Partner Management:

• Lead, mentor, and mange a Channel Partner team to enhance service distribution and market reach.

• Collaborate with partners to drive service revenue growth and create joint business plans, set performance targets, and drive advancements.

• Identify and onboard new channel partners that align with the company’s strategic objectives

• Evaluate partner performance, making adjustments to strategy and support as needed to maximize results

7. Cross-functional Collaboration:

• Collaborate with product sales, operations, and marketing teams to ensure the services align with customer expectations and business goals.

• Provide regional insights to inform service innovation and development.

• Work with global sales teams to share best practices and coordinate efforts across regions.

Required Knowledge and Experience:

Must Have

• Requires broad sales, business development and management knowledge to lead teams in one department.

• Typically has mastery level knowledge and skills within the sales discipline, with broad understanding of other areas within the job function.

• Requires a bachelor’s degree and minimum of 7 years of relevant sales experience or advanced degree with a minimum of 5 years of relevant sales and leadership experience, with a focus on selling Service in the Asia region

Your Profile

• Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.

• Proven success in driving sales growth and expanding service market share.

• Strong leadership skills with a track record of managing and developing high-performing sales teams.

• Excellent communication, negotiation, and relationship-building skills.

• Proficiency in CRM software and sales analytics tools.

• Willingness to travel within the Asia region.

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Our global well-being program supports your physical, emotional, social and financial well-being.

• Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.

• Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.

• We have generous employee referral programs, employees stock purchase plan, leave benefits, and more

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for an annual long-term incentive plan.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)

Welcome to our new Careers Site!

If you applied before July 22nd, please check your email for a notification from us providing you with instructions and a link to set up your new account and retain access to your current activity. If you do not see an email from us, please feel free to proceed with creating a new account.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

We change lives . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.

We build extraordinary solutions as one team . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life-changing career is yours to engineer . By bringing your ambitious ideas, unique perspective and contributions, you will…

• Build a better future, amplifying your impact on the causes that matter to you and the world

• Grow a career reflective of your passion and abilities

• Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

Experiences that put people first . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.

Life-transforming technologies . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.

Better outcomes for our world . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.

Insight-driven care . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .

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