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Dow Jones Manager, Quality, R&C in SINGAPORE, Singapore

Job Description:Manager of a Risk & Compliance Quality team

We are looking for a Manager of a global Risk & Compliance (R&C) Quality team of 8 Quality Analysts. The team is embedded with the various Risk & Compliance research teams to create, maintain and oversee quality standards. The team is also responsible for providing feedback and guidance to ensure process adherence focusing on post- product quality management.

As Manager of the team you will inspire innovation, introduce quality best practices, manage workload distribution and develop relationships across all leadership levels.

You will report to the Director, Standards & Quality.

You Will

  • Lead a global team of Quality Analysts and inspire and develop your team to maximize their potential

  • Provide clear and timely feedback to team members on their performance

  • Maintain the big picture perspective as you deal with daily work priorities to help reinforce the tasks that are important and subsequently refocus attention on the broader team/organization goals

  • Ensure your team understands customer needs and requirements to maintain effective quality processes

  • Work with other peers in Quality department to ensure best-practices are shared, applied and adopted globally

  • Establish and maintain relationships with R&C research teams to provide direction and guidance of quality standards while successfully identifying, communicating, and correcting deviations

  • Coordinate project assignments, provide visibility into project status and mitigate its risks to ensure timely delivery

  • Oversee definition, measurement and reporting of relevant Quality Control Key Performance Indicators (KPIs)

  • Handle multiple high priority tasks and work in collaboration with internal and external partners to ensure task completion

You Have

  • Fluency in written and spoken English

  • Knowledge of R&C research team operations and processes

  • Proficiency in data analysis and problem-solving

  • Capability to support and convey change

  • An openness to different views and opinions and appreciation of team diversity


  • Prior people management experience

  • Education to degree level

Our Benefits

  • Comprehensive Insurance Plans

  • Retirement Plans

  • Employee Referral Program

  • Subscription Discounts

  • Fitness Reimbursement Program

Dow Jones , Making Careers Newsworthy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .

Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.

Business Area: PIB - DATA STRATEGY

Job Category: Data/Content Group

About Us

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 26031