Experience Inc. Jobs

You will be joining our operational key account + implementation team to add your expertise + skills to the delivery of operational excellence

Your Role

You will be responsible for the operational performance + development of assigned customers. You will do this by working with a variety of internal stakeholders while focusing on the following key objectives:-

Your Responsibilities

• To effectively manage + maintain customer relationships + support operations related initiatives.

• To lead business + performance reviews (KPI) with customers along with implementation initiatives.

• To manage + ensure compliance of key deliverables against committed service levels.

• To initiate + drive continuous process improvements for productivity + operational performance.

• To collaborate with stakeholders to support the business requirements.

• To create + maintain performance dashboards for visibility, monitoring + analyzing.

• To create + update Standard Operating Procedures (SOP) + ensure adherence.

• To ensure SOPs, WIs + templates are up to date + accessible by stakeholders.

Your Skills and Experiences

• Bachelor / Other Degree /or equivalent in Business/Logistics/Supply Chain

• Sea and Airfreight Knowledge

• IT Savvy and in tune with technology advancements

• Project Management Skills

• Possess Integrity, is adaptable, collaborative and willing to learn.

• Able to work in time critical and fast paced environment.

• Able to see and think out of the box for solutions and improvements.

• Possess a positive, "can-do" attitude and confident personality with well-developed communication skills.

• Strong organizational and time management skills with ability to manage multiple datelines and set priorities.

• Strong team player and able to work in a multi-team environment.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.